Solon Collision

4.8 (714reviews)
95%
260 Lena Drive,  Aurora,  OH  44202

In operation 7 years.

Solon Collision LLC is an I-Car-rated Gold Class collision shop in Aurora, Ohio. We work with all insurance companies and promise a lifetime guarantee on all repairs. We are a full-service body shop and your one-stop shop for every car or truck repair need!

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Automotive Glass Replacement
  • Detailing
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:30 pm
Tue 8:00 am - 5:30 pm
Wed 8:00 am - 5:30 pm
Thu 8:00 am - 5:30 pm
Fri 8:00 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Ford
GM Basic
I-Car

Reviews (714)

Customers say
Overall Customer Satisfaction
Customers consistently praise the shop for delivering high-quality repairs, with many noting their vehicles looked brand new upon return. The team receives strong recognition for exceptional communication, keeping customers informed at every stage via texts, emails, and phone calls. Timeliness is frequently highlighted, with several customers noting their vehicles were completed ahead of schedule. The thoroughness of service, including unexpected interior and exterior cleaning, is a recurring positive surprise. A few customers noted delays due to parts backordering or insurance hold-ups, though most acknowledged these were outside the shop's control. One customer mentioned a concern about repair quality upon pickup, and another cited communication inconsistencies during a high-volume period. Overall, the vast majority of customers express high satisfaction and willingness to recommend the shop.
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"Simply wonderful Service and diagnostic services . I had my car at crash champions they couldnt figure ..." Read more
"I am very satisfied with the quality of service I received and the friendliness of the employees. I would use ..." Read more
"Excellent service. Coordination with the insurance company, rental car company and myself was great. I felt ..." Read more
"The repair work is excellent. Staff is friendly and efficient, with consistent communication throughout the repair ..." Read more
"The repair shouldve been done right the first time and the car shouldve been cleaned up a lot better ..." Read more
"... Collision is extraordinary - honest, great communication, they keep you up-to-date every step of the way. They make every customer feel like they are the ..." Read more
"They communicated daily and addressed an issue immediately with absolutely no hassle. Extremely friendly"
"Frequent texts with updates!! Much appreciated"
"Super fast to answer my questions. Great job keeping me in the loop."
"The original scope was changed without me knowing. Which was incorrect based on the damaged housing"

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Repair Quality

Did a great job, finished ahead of schedule and communicated well and often.

Customer Service

Returned Clean

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Great job and communication. Quicker than expected too!

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They communicated daily and addressed an issue immediately with absolutely no hassle. Extremely friendly

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I’m sure the Staff at Solon Collision will meet all of your needs!

Repair Quality

When I walked in to Solon Collision, it was clean, and very organized. I felt like my business was very important to them.

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Returned Clean

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Repair Quality

Did awesome job and also cleaned my car inside and out! I would highly recommend. This work was done without insurance and the staff was very responsive and completed work on time.

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Returned Clean

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Repair Quality

I was very satisfied but I think the car was not worked on until a few days after I dropped it off and I could of held onto it longer. The work completed was excellent.

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Solon Collision provided excellent service from start to finish. I am highly satisfied with the service I received. Valerie was very responsive and helpful throughout the entire process.

Returned Clean

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Did a great job

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Satisfied

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Right now given my recent experience would not recommend

Repair Quality

The quality of my car is great. I have not noticed anything that is out of line. There were some dirty finger prints on my visor and ceiling of the car from a mechanic I had to wash out

Customer Service

I’ve had repairs done here in the past and my past experience was great. This time, not so much. It was very clear the shop bit off more than they can chew with the amount of cars they took on from the hail damage. I was told I would get a quote in a few days after dropping off my car and it took two weeks with persistent calling and following up. I would get a different answer from everyone I spoke with. Someone would say they’d call back and never did. I was burning through my rental coverage and when I tried to get my car back to drive while I waited they kept saying it was being disassembled or it was about to go in. I couldn’t get a straight answer from anyone. It would’ve been great if someone was honest and transparent. Valerie was the only one who would tell me the real deal. My date also was pushed out 10 days from the promised day due to parts which no one could confirm they were even gonna be delivered. I ended up having to pay out of pocket for rental coverage cause my insurance coverage expired. I could of planned this a lot differently if I was not given the run around each time I spoke to someone

Returned Clean

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Returned Clean