Solon Collision

4.8 (708reviews)
95%
260 Lena Drive,  Aurora,  OH  44202

In operation 7 years.

Solon Collision LLC is an I-Car-rated Gold Class collision shop in Aurora, Ohio. We work with all insurance companies and promise a lifetime guarantee on all repairs. We are a full-service body shop and your one-stop shop for every car or truck repair need!

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Automotive Glass Replacement
  • Detailing
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:30 pm
Tue 8:00 am - 5:30 pm
Wed 8:00 am - 5:30 pm
Thu 8:00 am - 5:30 pm
Fri 8:00 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Ford
GM
I-Car

Reviews (708)

Customers say
Overall Customer Satisfaction
Customers consistently praise the exceptional customer service, with staff going above and beyond to ensure satisfaction. The quality of repairs is highly regarded, with vehicles looking like new or even better than before. Communication stands out as a major strength, with regular updates via text, email, and phone calls keeping customers well-informed throughout the repair process. Timeliness is generally positive, with many repairs completed on schedule or even early, though some delays occurred due to parts availability from manufacturers. The shop demonstrates professionalism, transparency, and attention to detail, including unexpected services like thorough vehicle cleaning.
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"I received excellent service. They were great about communicating with me throughout the repair and their customer ..." Read more
"Top notch repair and service"
"I am very satisfied with the quality of service I received and the friendliness of the employees. I would use ..." Read more
"Simply wonderful Service and diagnostic services . I had my car at crash champions they couldnt figure ..." Read more
"Amazing customer service, great work and very fast turn around. Highly recommended"
"My car was finished a day earlier than promised!"
"A day early, thank you so much."
"... forever for the manufacturer to deliver the parts, but once the parts were received Solon Colision got the job done promptly and professionally." Read more
"It was ready when promised.."
"It was ready before."
"They are absolutely great communicators – you either hear from them by phone or by text every step of the way!"
"Wish you could reply 100. Almost daily updates, keeping us informed of what was going on."
"Great communicarion"
"Frequent texts with updates!! Much appreciated"
"I was well informed throughout the process."

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Did awesome job and also cleaned my car inside and out! I would highly recommend. This work was done without insurance and the staff was very responsive and completed work on time.

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I was very satisfied but I think the car was not worked on until a few days after I dropped it off and I could of held onto it longer. The work completed was excellent.

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Solon Collision provided excellent service from start to finish. I am highly satisfied with the service I received. Valerie was very responsive and helpful throughout the entire process.

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Did a great job

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Right now given my recent experience would not recommend

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The quality of my car is great. I have not noticed anything that is out of line. There were some dirty finger prints on my visor and ceiling of the car from a mechanic I had to wash out

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I’ve had repairs done here in the past and my past experience was great. This time, not so much. It was very clear the shop bit off more than they can chew with the amount of cars they took on from the hail damage. I was told I would get a quote in a few days after dropping off my car and it took two weeks with persistent calling and following up. I would get a different answer from everyone I spoke with. Someone would say they’d call back and never did. I was burning through my rental coverage and when I tried to get my car back to drive while I waited they kept saying it was being disassembled or it was about to go in. I couldn’t get a straight answer from anyone. It would’ve been great if someone was honest and transparent. Valerie was the only one who would tell me the real deal. My date also was pushed out 10 days from the promised day due to parts which no one could confirm they were even gonna be delivered. I ended up having to pay out of pocket for rental coverage cause my insurance coverage expired. I could of planned this a lot differently if I was not given the run around each time I spoke to someone

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I received excellent service. They were great about communicating with me throughout the repair and their customer service was always central to everything they did. My vehicle looks just like new and I could not be happier!

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Great company and workers to deal with!! They went out of their way to get my vehicle taken care of. I would recommend them to anyone that needs their vehicle worked on.

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Very efficient and keeping you informed about work and helpful with my concerns about what would be involved.