Solon Collision
In operation 7 years.
Solon Collision LLC is an I-Car-rated Gold Class collision shop in Aurora, Ohio. We work with all insurance companies and promise a lifetime guarantee on all repairs. We are a full-service body shop and your one-stop shop for every car or truck repair need!
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Automotive Glass Replacement
- Detailing
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:30 pm |
| Tue | 8:00 am - 5:30 pm |
| Wed | 8:00 am - 5:30 pm |
| Thu | 8:00 am - 5:30 pm |
| Fri | 8:00 am - 5:30 pm |
| Sat | Closed |
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Everything went as expected as given in the initial estimate. The repairs were clearly explained.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 0.0/5.0
Likely to Recommend - 0.5/5.0
Repair Quality - 1.5/5.0 -
One dent was never fixed and we found scratches and another dent with paint missing on other side that was not there when we dropped it off. It was at shop for 6 weeks! We didn’t say anything when we drove off because we were already frustrated at the amount of time car was there. It’s disappointing to have your new car that you made 1 car payment to be wrecked by a dump truck, but even more when you trust it with a repair place and it comes back with more than what it went in with.
Customer Service - 5.0/5.0 -
Shelby is super patient and sweet.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
I’m already sending 2 customers your way.
Repair Quality - 5.0/5.0 -
Fast, friendly, great quality work.
Customer Service - 5.0/5.0 -
Shelby is very personable & professional!
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
very kind and respectful service
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 3.0/5.0
Repair Quality - 2.5/5.0 -
My car came back dirty and still has pieces of glass in it.
Customer Service - 4.0/5.0 -
Shelby did call me weekly with updates.
Returned Clean
My Experience - 5.0/5.0 -
Solon Collision made a frustrating experience into a great one. Under your sign is a sentence to "Relax, we will take it from here." Shelby and the team were great to work with. I didn't have to worry about anything.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Shelby was awesome in keeping me informed regarding the status of my repair. The work was excellent, and I am very satisfied.
Returned Clean
Likely to Recommend - 5.0/5.0 -
No issues that would prevent my recommendation.
Repair Quality - 5.0/5.0 -
The repair process was clear and the communication was consistent. I appreciated them correcting a notice problem before to releasing the vehicle back to me. Staff was friendly.
Customer Service - 5.0/5.0 -
Shelby was main point of contact. Wry friendly and helpful with loaner process as well.
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Excellent experience
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
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Likely to Recommend - 5.0/5.0 -
I would use again.
Repair Quality - 5.0/5.0 -
Good communication re status of repair. Excellent repair job.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
They were great with communication. Repair looks great.
Repair Quality - 5.0/5.0 -
Looks like shop did a solid job. They kept in contact frequently, offering updates on progress and expected completion date.
Customer Service - 5.0/5.0 -
They did a great job of keeping us up to date and letting us know where things stood
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
I am satisfied with your work. Thanks
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
Next time, detail the inside of the car...;-)
Repair Quality - 5.0/5.0 -
Still pending. Waiting for part.
Customer Service - 5.0/5.0 -
It was great
Returned Clean
My Experience - 5.0/5.0 -
The repair work looks fantastic. I know that I just got the car back today but after looking at it damaged for 2 months prior to the repair getting going, it was a beautiful sight to see upon arrival to pick up my car.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
It looks just as good as when we first bought the vehicle in 2018.
Customer Service - 5.0/5.0 -
My only interaction the entire process was with Shelby. She was wonderful.