Sound Collision Centers, Inc.
In operation 58 years.
TOGETHER WE WILL STRIVE TO CREATE AN ENVIRONMENT WHERE SOUND FORD CUSTOMERS ARE VALUED AND RESPECTED. OUR MISSION IS TO PROVIDE OUR CUSTOMERS WITH A SUPERIOR REPAIR AND SERVICE EXPERIENCE BY UNDERSTANDING THEIR WANTS AND NEEDS - DEMONSTRATING WE APPRECIATE THEIR BUSINESS BY GIVING ADDED TRUST.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- Spanish
| Sun | Closed |
| Mon | 8:00 am - 6:00 pm |
| Tue | 8:00 am - 6:00 pm |
| Wed | 8:00 am - 6:00 pm |
| Thu | 8:00 am - 6:00 pm |
| Fri | 8:00 am - 6:00 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 4.0/5.0 -
The work was quality. However the time frame to complete the work was longer than I would have liked for the type of work.
Customer Service - 4.5/5.0 -
Mike explained the process well and apologized for the delay.
Likely to Recommend - 4.0/5.0
Repair Quality - 3.5/5.0 -
My car wasn’t damage that much but it took almost 3 weeks to fix because they kept getting the wrong part
Customer Service - 4.5/5.0
Likely to Recommend - 3.5/5.0
Repair Quality - 2.5/5.0 -
The suppliers are suspect and there lacks contractual controls to maintain supplier quality. They did the best with what was available.
Customer Service - 5.0/5.0 -
They were always helpful and honest about what was going on
My Experience - 5.0/5.0 -
The repair was completed satisfactorily. However, although I was told that the repair had been completed, i arrived to find a decal had yet to be installed and the door lock switch would not operate to lock or unlock the left or right front doors. It was apparent that a full functional check of the locking switch had not been completed.
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0 -
The quality of the repair is excellent. However, despite being told the vehicle was ready for pickup, a decal had not been installed and the left door lock switch didn't work. Consequently, I waited in the shop office until those items were completed. Not a huge inconvenience but a complete walk-around inspection and functional system check prior to notifying the customer would seem to be an important parts of the repair process.
Customer Service - 4.5/5.0 -
The staff kept me informed of the repair process and responded quickly when the items mentioned above were identified
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Sound Ford Collision worked with us till we were completely satiated with the job. Thanks Sound Ford!
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Adrienne was great
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Beautiful, like new!
Customer Service - 4.5/5.0 -
Everything is great except most of my radio stations were changed which was inconvenient.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
My car looks brand new. Like it never got side swiped. They even vacuumed the front of my car. Top notch work. Highly recommend.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Likely to Recommend - 4.0/5.0
Repair Quality - 4.0/5.0
Customer Service - 4.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Very responsive, caring and helpful getting my truck repaired and coordinating with insurance. Would recommend to anyone needing a Ford repaired.
Customer Service - 5.0/5.0 -
Adrienne was kind and very helpful throughout the entire process.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Looks good as new!
Customer Service - 5.0/5.0 -
Even threw in some paint touch ups not related to the covered damage.
Returned Clean
Likely to Recommend - 5.0/5.0 -
Always
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Very good service
Customer Service - 5.0/5.0 -
Very good service
Likely to Recommend - 5.0/5.0 -
I already have.
Repair Quality - 5.0/5.0 -
Repair was seamless and appearance has been restored to pre-accident condition. I truly appreciate the work the detail tech did on my car following the repair.
Customer Service - 5.0/5.0 -
Adrienne was my point of contact. Walked me through the process, answered my questions, and did it all with warmth and a smile (behind her mask).