Caliber - Renton

4.7 (4,558reviews)
96%
330 Main Ave S,  Renton,  WA  98057
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In operation 29 years, 7 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
I-Car
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Reviews (4,558)

Customers say
Overall Customer Satisfaction
Customers consistently praise the shop for its outstanding communication, with many highlighting frequent text and email updates that kept them informed throughout the repair process. The quality of repairs is frequently described as exceptional, with vehicles returned looking brand new. Timeliness is another standout strength, as numerous customers noted their cars were completed ahead of schedule. The added touch of washing and vacuuming vehicles was a welcome surprise for many. A few customers noted areas for improvement directly from their experiences, including better advance notice when vehicles are completed early to avoid rental car cost overruns, more consistent communication toward the end of the repair process, and clearer disclosure when aftermarket parts are used.
AI-Generated from reviews written in the last 12 months
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"Caliber took the time to find all the hidden damage and my car came back like new! If I need them again, I'll be back!"
"... members and friends. Please!!!! Go check them out. I didn't even recognize my car ,it was that good. I rate them from the scale of 20 ,I gave them 20!!!!!!" Read more
"I didn't even recognize the car. The attention to detail and care taken was exceptional. Far exceeded ..." Read more
"Customer service and every stage of the process was excellent."
"My car was ready earlier than expected—a welcome surprise."
"As always, repairs were done way before the estimated date"
"Due in 2 weeks, delivered in one week"
"... kept up to date throughout the entire process, and the team even finished a whole week earlier! If I need services again, I would definitely be going to them!" Read more
"Wasn't informed my car was done until 4 days later. I really hope the rental company doesnt charge me ..." Read more
"LOVE THE COMMUNICATION WITH THIS COMPANY. ID GIVE THE A 11 out of 10 if I could."
"Communication was timely and proactive. They did a wonderful job expectation setting and finished the ..." Read more
"I received regular texts with progress updates as well as invitations to call for more information—very ..." Read more
"I was impressed with the clear communication from every angle. From the drop off date to the messages during ..." Read more
"... being on order. While I appreciated those updates, I received no advance notice when the parts arrived early. Instead, I was contacted about one hour before ..." Read more

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Missed a scratch on the side mirror

Kept me Informed?

No

Ready on Time?

Yes

My Experience

They did an Excellent job!

My Experience

Working with Kayla and Tyler was seamless. They made the process easy and quick well beyond my expectations. I wouldn’t hesitate to recommend their shop.

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

I just noticed that the estimate shows replacement of license frame and 0.2 hrs charged. It wasn’t replaced, it still the broken.

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

My Experience

Their coordination with a rental car company that does customer pick-ups was really convenient & appreciated.

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

The whole team is exceptional - my whole experience was excellent. From being greeted when arriving, excellent communication and fantastic work!

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

I LOVE THIS SHOP! They were fast with the repairs, communicated every step of the way and were ALL so friendly Thank you for taking care of my 🚗

My Experience

I’ve been unlucky enough to have 2 of my cars rear ended in two months and both looked perfect after calibre worked on them I’ve been pleasantly surprised

My Experience

This is the second time we used caliber and they made it easy from start to finish

Likely to Recommend

Repair Quality

Customer Service

2nd time working with Shane - he's great and kept us informed

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Tyler was wonderful. Very polite & down to earth. He explained the process & communicated with me every step of the way. I shopped around before deciding on Caliber & he made me comfortable & reassured using their service. I would definitely recommend this shop

Likely to Recommend

Repair Quality

Everything was perfect about the repair itself, I just wish my windshield hadn’t been scratched in the process.

Customer Service

Customer service was perfect.

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

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