Caliber - Renton

4.8 (4,463reviews)
96%
330 Main Ave S,  Renton,  WA  98057

In operation 29 years, 7 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
I-Car

Reviews (4,463)

Customers say
Overall Customer Satisfaction
Customers consistently praised the shop for outstanding communication, with many highlighting frequent text and email updates that kept them informed throughout the repair process. The quality of repairs was frequently described as exceptional, with vehicles returned looking brand new or better than expected. A standout theme across reviews was early completion - numerous customers were thrilled their vehicles were finished ahead of schedule. The complimentary interior and exterior cleaning of vehicles was a recurring pleasant surprise. A few customers noted areas for improvement directly from their experience, including better advance notice when vehicles were completed early to avoid extra rental car costs, clearer disclosure when aftermarket parts are used, and more attentive final walkthroughs at pickup. Overall, the vast majority of customers expressed high satisfaction and willingness to recommend the shop to family and friends.
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"I didn't even recognize the car. The attention to detail and care taken was exceptional. Far exceeded my expectations."
"... outside a good detail so it could be blended properly. I can't even tell there was any damage." Read more
"... work on my car I will be coming back to Caliber. The repair itself is perfect and the cleaning and washing of my car was a a welcome surprise! The team was ..." Read more
"Their customer service is outstanding !!!! Quality of work and follow thru once again OUTSTANDING ."
"... car looks just as new as the day I bought it, and they got the job done three days early! Clearly this team is talented!" Read more
"Excellent experience from the beginning to end. Constant updates on estimated time line . There's no word that can describe the fantastic ..." Read more
"Car repair was finished almost a week ahead of the original completion date, and two days earlier than a later estimate. Also ..." Read more
"... order. While I appreciated those updates, I received no advance notice when the parts arrived early. Instead, I was contacted about one hour before the ..." Read more
"The work was done 5 days before the expected pickup date"
"LOVE THE COMMUNICATION WITH THIS COMPANY. ID GIVE THE A 11 out of 10 if I could."
"Absolutely amazing service! Communication was superb! Was sent up to date, step by step details of where my car was at in the process. Not to mention when I picked up ..." Read more
"I was impressed with the clear communication from every angle. From the drop off date to the messages during the ..." Read more
"I love this shop. True to specifications repair. Communication is key and they know it. They put the Wow Factor in repairing my vehicles ..." Read more
"What I liked best is the way I was informed during the repair of which stage it was in and whats next. Very good customer service! ..." Read more

My Experience

I’m unclear why you would replace one tire and leave such a drastic tread difference when it is known that will damage four-wheel drive vehicles. Otherwise the work was very good and the service was good.

Likely to Recommend

Staff was friendly. Work looked amazing.

Repair Quality

Customer Service

The car looks great and the repaint/cleaning makes it look brand new. The only issue was a team member left a questionable looking water bottle of something in the vehicle.

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Returned Clean

My Experience

Excellent job done to my car. Excellent customer service too. Kudos to Shane!

My Experience

I was very happy with the repair. The paint matched perfectly. I was alao surprised that my whole car inside and out was clean. I will highly recommend your services to anyone who needs collission repair. Thank you.

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My Experience

The expediency was far and beyond my expectations it was very much appreciated I can’t recommend them enough.

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Customer Service

They were very kind and expedient in my repair of the car. Tyler and the manager were constantly working on expediting the repair as this was our only transportation for our wheelchair bound son.

My Experience

Shane was so helpful and great to work with! Huge bonus points for finishing ahead of schedule, too!

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My Experience

My Experience

Looks good!!!

My Experience

My thanks to Shane and the staff of Caliber Collision Renton. The repair of the collision damage to my vehicle exceeds my expectations. Thank you to all the staff for a professional experience!

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Hasta hoy todo está bien

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My Experience

Always satisfied that why I always coming back excellent job the rating is 10

Likely to Recommend

the location is not convenient however, the customer service and work they did would make me definitely recommend this location

Repair Quality

it looks beautiful!

Customer Service

very happy with the customer service provided by shane. i was kept up to date with the progress, he was patient with me and the work was perfect.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean