Southern Team Collision Center
In operation 24 years.
Our knowledgeable and friendly Southern Team Auto Mall Collision Center staff is ready to assist you with your Auto Body and Collision repair needs. We offer a State-of-the-art Auto Collision facility with I-CAR and ASE certified technicians and employees, trained to restore your vehicle to its pre-accident condition and to OEM specifications. We do all related ADAS safety related calibrations and Pre and Post inspection scans . Southern Team Auto Mall's Collision Center has the latest technology and Training available to ensure customer satisfaction every time. Our Collision Center maintains an excellent working relationship with all insurance companies . Our office staff will work directly with both you and the insurance company to ensure repairs are completed properly and in a timely manner. This commitment to customer satisfaction is our #1 goal! We are the Roanoke Collision Center of choice because we are committed to your satisfaction and Safety.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Cash
- Check
- Debit Card
- Spanish
| Sun | Closed |
| Mon | 8:00 am - 5:30 pm |
| Tue | 8:00 am - 5:30 pm |
| Wed | 8:00 am - 5:30 pm |
| Thu | 8:00 am - 5:30 pm |
| Fri | 8:00 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0 -
See previous comments
Repair Quality - 5.0/5.0 -
Southern Team Collision Center, in my experience, was awesome. The office gave good and timely information and insights into the repairs processes and their communication with my insurance company. When I picked up my car, it looked amazing and ran smoothly on surface roads and highways. I also received a detailed report of the repairs as well as a final scan of the repairs once my car had been completely repaired and reassembled. *. Biweekly service reports by call, text and or email *. Informed and reassuring staff *. Thorough repair service and final report *. Work well with insurance I’m impressed and grateful for this experience. Long live Subaru!
Customer Service - 5.0/5.0 -
Southern Team Collision Center’s customer service team were great in that “the right hand and left hand knew what each were doing “ and communicated that process and progress with me.
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 4.0/5.0 -
Repair was great and JD an amazing job just committed towards end was not as expected and I had to keep reaching out to find status of vehicle. Vehicle could have detailed a little better and didn't notice u till after I got home with car on outside below wipers was horrible and splatter on front of car could have been cleaned better
Customer Service - 3.5/5.0 -
Like I said communication during repair could have been better
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
This was our third repair with Southern Team this year. Wouldn't go anywhere else! Excellent service every time.
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.0/5.0
Repair Quality - 3.5/5.0 -
It's not that I'm not pleased with the results. It's just that the rear windshield wiper was put on backwards and I believe that that should have been caught in the quality control before they turned it over to me.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 4.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
My wife, who is never impressed with anything automotive, commented that after repairs her car looked like new.
Customer Service - 5.0/5.0 -
Friendly, helpful and communicative staff
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Friendly and helpful
Returned Clean
Likely to Recommend - 4.0/5.0
Repair Quality - 4.0/5.0 -
The customer service was great The repair looks great Feedback 1- Don't wait till 4 pm to tell someone their car is ready that’s only 1.5 hrs to get picked up that day 2- if you are repairing something that comes in a pair like headlights- one is damaged one is not- offer the customer an option to pay so they have a matching pair not one old and one new looking crazy - then after the fact to get it replaced myself the bumper has to come off to repair to put a second new matching one in so it will just have to look unbalanced not matching
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 2.0/5.0
Customer Service - 1.0/5.0 -
See prior comments related to John in the Body Shop - horrible experience!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Southern Team collision did a fantastic job
Customer Service - 5.0/5.0 -
They keep me informed on how everything was going
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Parts took a while but they did an excellent job. Very professional and communicative.
Customer Service - 5.0/5.0 -
Did a great job!
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
They do a fantastic job.
Repair Quality - 5.0/5.0 -
Car look great! And they also fixed my license plate cover that was broken. Thank you so much for that!
Customer Service - 5.0/5.0 -
Staff is very professional and polite.