Southern Team Collision Center
In operation 24 years.
Our knowledgeable and friendly Southern Team Auto Mall Collision Center staff is ready to assist you with your Auto Body and Collision repair needs. We offer a State-of-the-art Auto Collision facility with I-CAR and ASE certified technicians and employees, trained to restore your vehicle to its pre-accident condition and to OEM specifications. We do all related ADAS safety related calibrations and Pre and Post inspection scans . Southern Team Auto Mall's Collision Center has the latest technology and Training available to ensure customer satisfaction every time. Our Collision Center maintains an excellent working relationship with all insurance companies . Our office staff will work directly with both you and the insurance company to ensure repairs are completed properly and in a timely manner. This commitment to customer satisfaction is our #1 goal! We are the Roanoke Collision Center of choice because we are committed to your satisfaction and Safety.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Cash
- Check
- Debit Card
- Spanish
| Sun | Closed |
| Mon | 8:00 am - 5:30 pm |
| Tue | 8:00 am - 5:30 pm |
| Wed | 8:00 am - 5:30 pm |
| Thu | 8:00 am - 5:30 pm |
| Fri | 8:00 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
I already told people how nice my car look
Repair Quality - 5.0/5.0 -
They,yall did a great job,well satisfied and you even cleaned my car inside thank you very much
Customer Service - 5.0/5.0 -
Good costumer service
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0 -
Small nick on top of the dash probably from taking the windshield in and out. Took two weeks to complete the job.
Customer Service - 4.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Fantastic job , customer service was outstanding
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.0/5.0 -
I believe that a vehicle that needs additional parts and has been there longer than 2 months should take priority when finalizing the reset
Repair Quality - 4.0/5.0 -
Repair took 2+ months, wrong parts sent (not collision centers fault) service manager did not expedite my car despite it needing 2 additional parts, an alignment, and recalibration. Also my car does not scan at your new facility
Customer Service - 5.0/5.0 -
Athena went above and beyond for me
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Work was done in record time.
Customer Service - 4.5/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0 -
Excellent job performed. Everything was done .
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 0.5/5.0 -
They don't care how their customers are treated. They denied me to talk yo superiors above them with cooperate office
Repair Quality - 0.5/5.0 -
Mr and Mrs Mason in the collision center told me the areas in my paint job were totally not there. Mr Mason yelled at me very loud and was very arrogant to me x2 and when I told him to stop yelling and being rude to me he then went in a rage of anger. I felt very unsafe at that point. He accused me if things I did not say to his receptionist. Mrs Mason then got i. My face and said I dont appreciate what you said to my husband. They cannot separate their married life with their professional life. Mr million called me back and refused to talk to me about how I was talked to and treated by them and told me they will not be talking to me again. Mr Dillon also t9ld me he is as high up as 8 can go when I ask to talk to his cooperate office or his boss he said there isn't nobody but him.
Customer Service - 0.5/5.0 -
Mr Mason and Mrs Mason raised there voice at me and told me my concerns about the paint job to my car was unreasonable. Mr dillion denied to talkbto me about how I was talked to and disrespected by br and Mrs Mason. Mr Dillon denied me to talk to his boss or cooperate office. He said he was it.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
I want no one else to work on my VW.
Customer Service - 5.0/5.0 -
I was kept in touch with all the happenings before and during my car repairs.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Staff was amazing and kept me updated every step of the way
Likely to Recommend - 3.5/5.0
Repair Quality - 4.0/5.0 -
There was a scratch on the freshly painted front bumper and there is a gap in the drivers side quarter panel trim