Southern Team Collision Center
In operation 24 years.
Our knowledgeable and friendly Southern Team Auto Mall Collision Center staff is ready to assist you with your Auto Body and Collision repair needs. We offer a State-of-the-art Auto Collision facility with I-CAR and ASE certified technicians and employees, trained to restore your vehicle to its pre-accident condition and to OEM specifications. We do all related ADAS safety related calibrations and Pre and Post inspection scans . Southern Team Auto Mall's Collision Center has the latest technology and Training available to ensure customer satisfaction every time. Our Collision Center maintains an excellent working relationship with all insurance companies . Our office staff will work directly with both you and the insurance company to ensure repairs are completed properly and in a timely manner. This commitment to customer satisfaction is our #1 goal! We are the Roanoke Collision Center of choice because we are committed to your satisfaction and Safety.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Cash
- Check
- Debit Card
- Spanish
| Sun | Closed |
| Mon | 8:00 am - 5:30 pm |
| Tue | 8:00 am - 5:30 pm |
| Wed | 8:00 am - 5:30 pm |
| Thu | 8:00 am - 5:30 pm |
| Fri | 8:00 am - 5:30 pm |
| Sat | Closed |
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 4.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Thanks for working with me when I was definitely in need of my truck at the end of the project. Your extra mile meant the difference between losing a piece of much needed equipment and having it. Thank you. I am very satisfied with the done.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Repaired my truck quickly. They allowed me to drop it off early, which resulted in repairs being completed 12 days earlier than expected. Very pleased with the results.
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.0/5.0
Repair Quality - 3.5/5.0 -
Upon returning home after a new front headlight was installed it was not working at all. The wiring harness had never been plugged back in.
Customer Service - 5.0/5.0
Likely to Recommend - 3.0/5.0
Repair Quality - 3.0/5.0 -
When the vehicle was scheduled to be completed I received a call saying it may be the next day before it was ready that vehicle needed to be detailed. If assembly is as finished. I stated that I could wait until the next day. That we just needed to let the rental company know it would be one more day. Then I received a call that my vehicle was ready for pick up. It was late in the day almost closing time for your shop. The next day I noticed the vehicle was not very clean. There was dust inside the vehicle on the driver's side door panel (from sanding it appeared), there were boot prints in the rear of vehicle where maybe someone had stood to vaccuum and the other side of vehicle was not cleaned very well. As though someone was rushed to complete the job.
Customer Service - 3.5/5.0 -
The staff was very polite and helpful. I was just disappointed in the end due to vehicle cleanliness
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
I haven't seen the Jeep first hand but my daughter and husband said the workmanship was amazing and the Jeep was absolutely beautiful. Thank you for your attention to detail!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Your staff were a pleasure to work with. All done in a professional manner. Made an unpleasant situation better.
Likely to Recommend - 5.0/5.0 -
If someone is near Roanoke
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
VW LOOKED NEW
Customer Service - 5.0/5.0 -
kept us updated on repair progress
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
My car looks just like it did before my accident. With the exception of a spot weld that I searched for under the hood of my car, I wouldn't have known that any changes had been made.
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
First Team Collision did a fantastic job on my car and restored the damage earlier than they anticipated. First Team Collision will be my first choice if anything happens to my car again. I want to thank the staff and the mechanics all that they have given me me; professionalism, constant status update, and being fair with time and price.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.0/5.0
Repair Quality - 4.0/5.0
Customer Service - 4.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 4.0/5.0
Customer Service - 4.0/5.0
My Experience - 5.0/5.0 -
Everyone was very helpful. And it was great getting updates through text.
My Experience - 5.0/5.0 -
Amazing turnaround on service, I was so happy to have my car back in less than a week after dropping it off. Katrina in the office did such a great job keeping me informed every step of the way during the repairs too. I also have to point out that the car is SO clean after being in First Teams hands, I knew that you were washing it but I swear it looks like someone fully detailed inside and out. I hope I don't require any more car repairs in the near future, but if I do I know I'll be in good hands with First Team.