Southgate Ford

Likely to Recommend - 5.0/5.0 -

Everything was done on time and as described

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Likely to Recommend - 4.0/5.0

Repair Quality - 4.0/5.0 -

I have a few scratches on the back door/black panel no one seen and was not addressed in my claim!

Customer Service - 4.5/5.0 -

All were very helpful

Likely to Recommend - 5.0/5.0 -

Of course I was already doing that whenever I know one of my friends went to lease a car all by the car I recommend South gateford

Repair Quality - 5.0/5.0 -

Professional employees and a fast service

Customer Service - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

fast,curtious. job well done.

Customer Service - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

The team was great to work with! They handled everything professionally and stayed in contact with me the entire time.

Customer Service - 5.0/5.0

Likely to Recommend - 5.0/5.0 -

I did a wonderful job

Repair Quality - 5.0/5.0 -

Their performance was exceptional; all commitments were fulfilled with the utmost professionalism.

Customer Service - 5.0/5.0 -

They delivered a wonderful and skilled job. I'm driving my truck.

Likely to Recommend - 4.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 4.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Likely to Recommend - 4.5/5.0

Repair Quality - 4.5/5.0

Customer Service - 5.0/5.0

My Experience - 0.0/5.0 -

Awful experience. Terrible communication all around. Terrible work. I’m too exhausted to divulge. You can contact me anytime to discuss

Likely to Recommend - 0.5/5.0 -

Zero. 0. Id never recommend anyone to your service center or body shop. It’s a disgrace.

Repair Quality - 0.5/5.0 -

Alignment way off. Never put camera on.

Customer Service - 0.5/5.0 -

Absolutely abysmal

Likely to Recommend - 3.5/5.0 -

they need to communicate better and if a repair is not going to begin the day of or day after drop off, give more accurate date

Repair Quality - 4.5/5.0 -

would have scored it a ten but my less than $2000 repair took 6 business days to complete after the parts were in

Customer Service - 4.5/5.0 -

all updates were made by me phoning in

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Likely to Recommend - 5.0/5.0 -

Danielle and everyone we came in contact with were polite and pleasant. We we’re very satisfied with the workmanship

Repair Quality - 5.0/5.0 -

Danielle went over and above to make sure things went smoothly. Very happy with the outcome.

Customer Service - 5.0/5.0 -

Danielle and her associate did a great job. The body work was well done

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Beautiful work!

Customer Service - 5.0/5.0

Likely to Recommend - 4.5/5.0

Repair Quality - 4.5/5.0

Customer Service - 5.0/5.0

My Experience - 5.0/5.0 -

I have used your body shop three times in the last couple of years. Everything was professionally done and completed by the date that I was told. One project was even a day early. I will refer Southgate Ford in the future.

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Likely to Recommend - 4.5/5.0

Repair Quality - 4.5/5.0 -

Danielle in the body shop was very helpful and kept me updated regularly on the progress of the repairs being done on my truck.

Customer Service - 4.5/5.0