Southgate Ford

4.5 (176reviews)
93%
16501 Fort St,  Southgate,  MI  48195

In operation 43 years.

Southgate Ford is a full service mechanical and collison repair facility servicing all makes and models

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.

Reviews (176)

My Experience

Did a great job and very accurate with their times.

My Experience

Everything looked good thanks

Likely to Recommend

Repair Quality

Customer Service

My Experience

I want to thank Justin, Danielle and Scott from the collision shop in making my repairs on my Edge - each one communicated with me to make my experience a somewhat stress free!

Likely to Recommend

Repair Quality

An appointment was scheduled for my brakes - I arrived at Southgate Ford was immediately taken care of - a Porter (Dennis) drove me home (when scheduling an appointment I was offered a rental) - my vehicle was ready the next day because the rotors had to be turned - a Porter picked me up and I picked up my vehicle - very stress free and I do appreciate the services provided to me from Southgate Ford!!

Customer Service

My Experience

Good job thank you

Likely to Recommend

Repair Quality

Thank you for your help.

Customer Service

The young man I worked with was great.

My Experience

Great service and very clean shop

My Experience

Dropped my car off early at 9am they said they would follow up with me in a hour at 6pm I’m trying to call all over to find out about my car no one knows I just had my back breaks being done to find out they said someone went home early for the day another Person went home sick and they said my car should of been done that day I would of been fine if someone could of called me and told me but they had me calling all over the place like 10 times for my vehicle I had the coupon for 179 for My breaks I believe I was over charged on it my total was 330 something just for the back breaks and the coupon was suppose to be 179 with labor ???

My Experience

This is not Neal's vehicle, it is mine! Repair was fine, staff is great! Janet Smith

My Experience

Likely to Recommend

Repair Quality

Customer Service

My Experience

The staff we encountered were very helpful and informed. The quick turn around getting the work done and the quality of the work was excellent !

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Great group of people in the body shop. Quick, efficient, knowledgeable.

Customer Service

My Experience

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

My Experience

My Experience

Body shop manager and staff was really great to deal with, great customer service

Likely to Recommend

Repair Quality

Customer Service

My Experience

Just that everything was professional, made sure I was happy. It only took 3 days to repair my car. Thank you Ford Motor Co.

My Experience

Soughgate ford did a very good job like a10 plus

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Did a great job on repair. Workers were courteousand helpful.

Customer Service

Very courteous and helpful

Likely to Recommend

Vehicle looked good after repairs.

Repair Quality

Customer Service

Great job everyone I spoke with was very helpful.