Southgate Lincoln
In operation 25 years.
Southgate Lincoln has been at this location since the mid-sixties, The Collision repair areas have been expanded to offer 20 bays of available space which includes (2) state of the art Uni-body repair machines. We currently employ (3) body technicians and (2) Painters, as well as other support staff. We are direct repair with multiple insurance companies and will work with ALL other insurance companies. The manager is new to this dealership, but has been in the business 34 years and has worked in all aspects of the auto body repair process, he has a impeccable record of high customer satisfaction ratings.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Cash
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
The car was repaired and delivered on time.very satisfied.
Likely to Recommend - 5.0/5.0 -
Never a issue
Repair Quality - 5.0/5.0 -
Lori did promise in a week,and delivered and did a great job.
Customer Service - 5.0/5.0 -
A fine job
My Experience - 5.0/5.0 -
The communication was excellent from letting me know all the parts were delivered to letting me know my car was ready to be picked up.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Southgate Lincoln did a great job on my car and fairly quick! It was a pleasure dealing with them.
Customer Service - 5.0/5.0 -
Everyone was friendly, informative and professional.
Returned Clean
Likely to Recommend - 4.0/5.0
Repair Quality - 4.0/5.0 -
I have some overspray but the manager Laurie has been helpful. She is going to go over the car and remove any excess overspray.
Customer Service - 5.0/5.0 -
Laurie was more than helpful.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Job was completed in a very timely manner, much quicker than anticipated. Laurie's so very friendly and so very helpful. Great experience
Likely to Recommend - 5.0/5.0 -
Great service
Repair Quality - 5.0/5.0 -
Awesome service, great job, Laurie is so very friendly and so very helpful. She goes above and beyond to please her customers.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0 -
The Lincoln
Customer Service - 4.5/5.0
Likely to Recommend - 0.5/5.0
Repair Quality - 0.5/5.0
Customer Service - 0.5/5.0
My Experience - 5.0/5.0 -
This is the second vehicle that I have owned that has work done at Southgate Lincoln. Both have looked like new when I picked them up. Lori was very nice. I am very, very pleased.
Likely to Recommend - 5.0/5.0 -
It was my second time time using your body shop because I was happy with a previous job done there.
Repair Quality - 5.0/5.0 -
Vehicle looked like it was brand new. The damaged area looked great. I am happy to have it looking good again.
Customer Service - 5.0/5.0 -
I only talked to the lady at the front desk and she was very nice.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Every one is very friendly and helpful
My Experience - 5.0/5.0 -
When the parts finally arrived, your employees were quick to notify me, helped me set up a rental car, and made repairs in the timeframe they initially projected. Their high quality work and great customer service is why I continue to use your facility for repairs to my vehicles.
Likely to Recommend - 5.0/5.0 -
Have used your facility many times with exceptional results
Repair Quality - 5.0/5.0 -
Entire process from estimate to assisting with rental to completion of repairs was outstanding
Customer Service - 5.0/5.0 -
Excellent customer service
Returned Clean
My Experience - 5.0/5.0 -
They were the nicest people and understanding people, did a very good job on fixing my car.
My Experience - 5.0/5.0 -
Very friendly staff. Quick service. Very patient with a confused elderly woman in front of me.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 3.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 0.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 0.5/5.0 -
Horrible customer service. Will never use them again because of this reason. Car wasn’t ready when promised. I had to call several times and sometimes not even getting a answer about my vehicle. I had to reach out to other people just to find out what was going on.
Returned Clean
Likely to Recommend - 1.5/5.0 -
I'm nervous to go back myself.. Just too much of a hassle time wise and poor quality, the management staff is one area that I can say was satisfied with, they wanted to help me. John in the body shop cares and will go above and beyond to make sure your taken care of eventually
Repair Quality - 1.5/5.0 -
Took my mkz in for repairs after a car accident where I was side swiped, took weeks and wasn't done properly the doors didn't even line up properly, body like was deleted, over spray on the hood, swirl marks all over the new panels, my battery was dead and complete toasted...Took it back to get everything fixed and it was supposed to be a 3 day thing, took about 2 and a half weeks and when I get my car back this time for some reason my passenger heated seat doesn't work. The only good thing I can say is the body shop manager went out of his way to help me and even brought me a new battery to my house so I could start my car to get to work. But as much as I would like for my passenger heated seat to work I'm not even going to take it back in to fix it because this ordeal has been going on for months now and I'd just much rather have my car instead of the gas guzzling dodge ram enterprise put me in.
Customer Service - 2.5/5.0 -
Took my mkz in for repairs after a car accident where I was side swiped, took weeks and wasn't done properly the doors didn't even line up properly, body like was deleted, over spray on the hood, swirl marks all over the new panels, my battery was dead and complete toasted...Took it back to get everything fixed and it was supposed to be a 3 day thing, took about 2 and a half weeks and when I get my car back this time for some reason my passenger heated seat doesn't work. The only good thing I can say is the body shop manager went out of his way to help me and even brought me a new battery to my house so I could start my car to get to work. But as much as I would like for my passenger heated seat to work I'm not even going to take it back in to fix it because this ordeal has been going on for months now and I'd just much rather have my car instead of the gas guzzling dodge ram enterprise put me in.