Southgate Lincoln

4.8 (181reviews)
100%
16800 Fort St,  Southgate,  MI  48195

In operation 25 years.

Southgate Lincoln has been at this location since the mid-sixties, The Collision repair areas have been expanded to offer 20 bays of available space which includes (2) state of the art Uni-body repair machines. We currently employ (3) body technicians and (2) Painters, as well as other support staff. We are direct repair with multiple insurance companies and will work with ALL other insurance companies. The manager is new to this dealership, but has been in the business 34 years and has worked in all aspects of the auto body repair process, he has a impeccable record of high customer satisfaction ratings.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.

Reviews (181)

My Experience

Everyone I spoke with was so nice and efficient. The work done on my car was excellent! I'm very pleased. I will return if I need repair services again.

Likely to Recommend

I have already

Repair Quality

Customer Service

Everyone was great!

Returned Clean

My Experience

Love the enthusiasm and work ethic of your shop!

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Returned Clean

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My Experience

The body shop manager and Secretary have horrible customer service. The paint touch up on my car was amazing. Looks brand New again! Sean waived my deductible so ultimately I was satisfied. The body shop manager and secretary just need to learn how to have better customer service and answer the phone when people call.

My Experience

Communication could have been better

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Repair Quality

Customer Service

A little slow in letting me know what was going on

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My Experience

I had to call to find out the status of my vehicle. I was not informed of anything as far as the progress of the work that was being done. I actually had to call at least 3 times. I would never use Southgate Lincoln to fix any of my cars again.

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Repair Quality

Satisfied with the quality of work

Customer Service

Returned Clean

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I wouldn't refer them to anyone. In fact, I will tell everyone I know about the poor service I received.

Repair Quality

Not sure why it took 22 days for a 2,700 repair

Customer Service

They never return phone calls. Not sure why, but this is MY car and they put it under my husban'd name at the dealership. Don't seem to be very smart.

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Returned Clean

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My Experience

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My Experience

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Repair Quality

They were super friendly and helpful

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Returned Clean

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Repair Quality

Great service. Helpful staff. Positive experience

Customer Service

Teriffic

Returned Clean