Southside's Allstar Collision

4.9 (452reviews)
100%
1709 Troy Rd,  Edwardsville,  IL  62025

"WE BUILD OUR BUSINESS ONE CUSTOMER AT A TIME"

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Motorcycle Repair
  • Detailing
  • Paintless Dent Repair
  • On-Site Car Rental
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.

Reviews (452)

Likely to Recommend

Repair Quality

Longer wait for parts then repair than originally quoted. Drivers side lights and blinker not initially working and required a second visit

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I have used them in the past and have always been very satisfied with staff and work compl. This time was a much bigger Job .

Repair Quality

So far I have not found any additional issues. It has only been a couple days

Customer Service

They were very polite when I called to check on status. My only issues is I would have liked to have more detail about what was taking so long to get the repairs completed.

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Repair Quality

They did a good job it took longer than I would have liked they did a fantastic job detailing the car in and out

Customer Service

It would have been nice if someone would have communicated with me during the three weeks that they had the car

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South Side is great! I was very pleased with their work.

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I will still recommend your shop

Repair Quality

Not sure yet seems like everything is ok but my wheel alignment seems off

Customer Service

I was disappointed and wanted to reach because my car was there from July to Nov and I was just notified last month that you all had a loaner car I was paying for a rental plus a car payment I felt like my deductible should have been waved as a courtesy please let me know if this could be done now because I thought that was unfair not to tell me you all had that service

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Car was spotless inside and out. Beautiful job fixing it. Would recommend.

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Had to wait 8 weeks. No contact until week before appointment.

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Best experience ever! Southside’s communication was very clear, their work was excellent, and when I received my car back it was in mint condition on both the inside and the outside. I feel confident in referring others to their services, as well as being a repeat customer if there’s a time.

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Truck looks great just waiting on hood decal to arrive and install. They did great work removing hail damage!

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Repair Quality

The woman who helped us get work done was so nice and understanding. She Made sure everything was right. Getting work done on a vehicle isn’t exactly anything one would look forward to so having a pleasant experience helped immensely.

Customer Service

Again, the woman who helped us was amazingly helpful and understanding.

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