Southside's Allstar Collision

4.9 (452reviews)
100%
1709 Troy Rd,  Edwardsville,  IL  62025

"WE BUILD OUR BUSINESS ONE CUSTOMER AT A TIME"

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Motorcycle Repair
  • Detailing
  • Paintless Dent Repair
  • On-Site Car Rental
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.

Reviews (452)

Likely to Recommend

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Very likely !

Repair Quality

Southside Allstar was amazing every step of the way !! If I should ever need anything done to my vehicle I will be returning to these guys ( and Ladies). Thank you for everything !

Customer Service

They were all amazing.

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Repair Quality

Jeep looks great!

Customer Service

Everyone I worked with is amazing.

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Repair Quality

The hail dents have been repaired, but now I see ‘swirl’ marks all over the paint, especially in direct sunlight. I understand it’s black and defects are easily detected. I would have rather had it repainted.

Customer Service

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Repair Quality

The car looks great. It took longer than I thought it would but my insurance requested using a used hood that when received also had hail damage. This caused a longer waiting time for double shipping times. I had coverage for a rental but didn't use it. Next time I will use the rental coverage. I would bet had I done so in the first place, the new hood would have been accepted the first time around.

Customer Service

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Repair Quality

Everything was great with. The exception of some Enterprise snafu not your fault.

Customer Service

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The staff was excellent and very informative and they do quality workmanship.

Repair Quality

Very good to work with. Did an excellent job on the repairs and replacing the damaged parts.

Customer Service

Very informative.

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Likely to Recommend

Repairs took very long and I wasn’t updated on the process

Repair Quality

Repair took 5 1/2 weeks. Wasn’t kept in the loop about what was getting done. Once I reached out to them they were very kind on the phone and adequately updated me. My car is a 2022 Kia Rio so it has the new, updated Kia emblem/logo. Post repair, the logo on the front was the new, updated logo, but on the trunk it now has the old Kia logo so they don’t match which is frustrating and I wish I was informed of that before picking my car up. Also a few days after repair, I noticed that my right drivers side speaker sounds filled with static which did not happen pre-repair. Upon pick up, I did not ask for this logo to get switched due to the lengthy time it took for my car to be finished in the first place and due to me having to move states.

Customer Service

At drop-off for repairs I was told I was going to be getting calls on the updates that were happening to my car. I did not receive these, as I had to reach out to them every time. Once I was on the phone, the customer service rep was very kind and did give me the necessary information.

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Excellent service care and very nice customer service all around.

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Repair Quality

Very fast, work looks great

Customer Service

Completely clear

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Repair Quality

Southside always does an amazing job on our vehicles.

Customer Service

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Repair Quality

looks great, can't even tell it was crashed

Customer Service

they made sure everything was taken care of

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Likely to Recommend

Repair Quality

The team did sn amazing job on our trucks hail damage. We will recommend your shop to anyone needing your services. Thank you.

Customer Service

The staff were great, going through the truck with us and also saw way more hail damage then the insurance company virtual inspection.

Returned Clean