Southway Ford - Mac Haik

4.5 (166reviews)
89%
8710 IH 35 South,  San Antonio,  TX  78211
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Shop AssistantSparkles

In operation 36 years.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • Spanish
Hours
Sun Closed
Mon 8:00 am - 6:00 pm
Tue 8:00 am - 6:00 pm
Wed 8:00 am - 6:00 pm
Thu 8:00 am - 6:00 pm
Fri 8:00 am - 6:00 pm
Sat Closed
* Holiday hours may differ.

Reviews (166)

Likely to Recommend

Repair Quality

Staff was very friendly and helped me get back in my vehicle quickly.

Customer Service

Returned Clean

My Experience

Likely to Recommend

Repair Quality

I expect quality work and I always receive it. I took my 2010 Tundra after being front ended, mainly bumper damage. Carlos collision adjuster for Mac Haik's Southway Ford always kept me updated and completed the job 2 days earlier. Also I must say that my Allstate Ins and Carlos collaborated magnificently. Thank you Mac Haik's Southway Ford and Allstate for repairing my Tundra which looks great and runs like new.

Customer Service

See above statement.

My Experience

My Experience

Likely to Recommend

Repair Quality

Robert was very helpful and kind and kept me updated during the process…. Highly recommend this place. Thank you, Robert!

Customer Service

Returned Clean

My Experience

From the time I came into the Collision Center office the staff were friendly, professional and willing to help and answer your questions. Also, they kept me informed me of the status of the vehicle repair .

Likely to Recommend

Repair Quality

From the time I dropped off my vehicle for repair and through it's completion and pickup the staff were friendly, professional, knowledgeable and willing to help and answer my questions. Also, they kept me informed on the progress of my car repairs.

Customer Service

I answered this with my previous response

My Experience

Likely to Recommend

Repair Quality

Great and friendly service, Steve and his staff were easy to work with, made feel comfortable and kept me updated on the entire process.

Customer Service

Returned Clean

My Experience

Likely to Recommend

Repair Quality

Southway was able to get parts needed and did the repair the same day I came in for the estimate.. They were awesome. Thank you for all your effort to getting me back on the road.

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Staff was excellent from receptionist to Carlos. I can sometimes be little demanding but they did great. Car came out looking good.

Likely to Recommend

Repair Quality

Customer Service

My Experience

All the staff were very friendly and helpful. Robert Barrera made me feel very welcome and trusting in the repair. Very satisfied with the repair and will highly recommend this shop to my family and friends. Thanks goes out to all the staff.

My Experience

Likely to Recommend

Repair Quality

Customer Service

My Experience

Carlos Bravo and his entire team of skilled technicians did an amazing job repairing my vehicle. He kept his promise and took great care of my vehicle. Very professional and uphold the principles of sincerity

My Experience

Sales persons were excellent very professional.

My Experience

Ford rep always answered my questions and also returned my calls, our vehicle came out great! We were very satisfied with the service

Likely to Recommend

I want to take my other vehicle in also

Repair Quality

Good people and great service

Customer Service

Exceptional

Returned Clean

Likely to Recommend

For all the Eason previously stated.. I will always select Southway Ford. Whether I have a Fird or didn't purchase a vehicle from South Way Ford.

Repair Quality

Never received a call back about my windshield repair

Customer Service

Friendly and courteous receptionist and adjuster.

My Experience

Very professional and easy to work with, thank you for handling everything!

My Experience

From my 1st call to inquire about my damage being fixed to the time I picked up my truck everything was great…I was kept informed by Carlos Bravo and the link in the text messages. I was very happy with the work done and the quick turn around…great job and y’all will always be 1st on the list if I need work done again !