Classic Collision SW Military

Likely to Recommend - 5.0/5.0 -

If used Collision Classic before that why I used you all against Great Job

Repair Quality - 5.0/5.0 -

Job well done very professional thank you

Customer Service - 5.0/5.0 -

Excellent Job Well Done And A Very Professional Staff Thank You

Likely to Recommend - 5.0/5.0 -

Very

Repair Quality - 5.0/5.0 -

Excellent service by everyone. Very easy to work it out, my Kia looks amazing

Customer Service - 5.0/5.0

Returned Clean

My Experience - 5.0/5.0 -

The process to repair my vehicle was seamless from start to finish. I even received my vehicle ke earlier than promised.

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

My Experience - 5.0/5.0 -

Best experience ever was done right on time. Did an amazing job. Highly recommend.

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

I am completely satisfied y’all did an amazing job and was super fast. Also, the detail on my car was amazing.

Customer Service - 5.0/5.0 -

I was kept up-to-date all the way through

My Experience - 5.0/5.0 -

David Guillen and staff were very helpful. From the start to finish I was updated with process. Having to deal with other parties Insurance it was frustrating. David Guillen was the mediator and kept me informed. I was shocked when I received my vehicle and they went over and beyond, my vehicle was detailed inside. Thank you David Guillen, Staff, and entire Staff.

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

My car is driving real smoothly. I am loving it. Great job.

Customer Service - 5.0/5.0

Returned Clean

My Experience - 5.0/5.0 -

The experience with classic collision was great. I was Well informed of the whole process , and everything was done in a timely manner.

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

My Experience - 5.0/5.0 -

Very much appreciated the updates through the whole process. The staff are great.

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

My Experience - 5.0/5.0 -

I was very satisfied with the repairs and appreciated the constant updates on the repairs. The staff and adjuster was friendly and knowledgeable, awesome, job well done.

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

My Experience - 5.0/5.0 -

I would like to take a moment to express how happy and satisfied we are with the repairs to our vehicle at Classic Collision. Chastity was a tremendous help throughout the entire process, provided excellent customer service. Jaime did outstanding job with the body work, and Mauricio did an amazing job marching the paint to it’s perfection. The attention to detail and quality work really exceeded our expectations. Thank you to the entire Classic Collision team, especially Chastity, Jaime, and Mauricio for a job well done.

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

My Experience - 5.0/5.0 -

They did a very good job I'm so happy for that thanks

Likely to Recommend - 5.0/5.0 -

I will recommend

Repair Quality - 5.0/5.0 -

Very Professional

Customer Service - 5.0/5.0 -

Very Professional

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Very satisfied with their service, they even cleaned my car! Im grateful for that too! Great job!

Customer Service - 5.0/5.0 -

Very satisfied with their service, they even cleaned my car! Im grateful for that too! Great job!

Returned Clean

My Experience - 5.0/5.0 -

I really appreciate yall this was my first time ever dealing with a body shop. Yall did amazing .Thank you 🙏🏼

My Experience - 5.0/5.0 -

I was extremely satisfied with how my repairs were taken care of. Adrianna kept me up to date every step of the way and my vehicle was actually ready ahead of schedule and looks like nothing ever happened.

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Likely to Recommend - 0.5/5.0 -

I have had multiple issues with this collision center. First complaint I was told my vehicle was ready for pickup. When I asked what all that was done to the vehicle there was no mention of the passenger front tire being replaced. I informed them that the front tire had a large groove all the way around the inner side wall due to the wheel being push in at the top from the accident. The tire was rubbing on the upper control arm. They went back to the shop and verified the tire did need replacing. How that missed this when the fixed the rim is beyond me. They had to order the tire so I was without a vehicle for another 7 business days. When I received the vehicle back it was not driving right. You could feel in the wheel something rubbing on the passenger side. At first, I thought it was the new tire as it had more tread than the passenger side. I had the new tire moved to the back but before that could happened the tire shop brought to my attention that all my lug nuts on the passenger side were stripped. I had them put after market ones on they could not reuse the ones that came off. They rotated the tire and it made no difference in the drive. I contact the shop and they towed in back in. This week I was told the hub bearing was bad and that fixed the issue. They dropped the vehicle off at my house Tuesday. When I got home I went for a ride in the neighborhood and the rubbing sound is still present. Plus, the shop did not replace my lug nuts as discussed due to them damaging them. At this point I have no faith in this collision shop. I contacted the insurance and they are allowing me to take it elsewhere to be repaired. I finding a shop close to me to have them fix the issue. I would never recommend this shop to anyone. I only used them because it’s a Geico preferred shop.

Repair Quality - 0.5/5.0 -

I have had multiple issues with this collision center. First complaint I was told my vehicle was ready for pickup. When I asked what all that was done to the vehicle there was no mention of the passenger front tire being replaced. I informed them that the front tire had a large groove all the way around the inner side wall due to the wheel being push in at the top from the accident. The tire was rubbing on the upper control arm. They went back to the shop and verified the tire did need replacing. How that missed this when the fixed the rim is beyond me. They had to order the tire so I was without a vehicle for another 7 business days. When I received the vehicle back it was not driving right. You could feel in the wheel something rubbing on the passenger side. At first, I thought it was the new tire as it had more tread than the passenger side. I had the new tire moved to the back but before that could happened the tire shop brought to my attention that all my lug nuts on the passenger side were stripped. I had them put after market ones on they could not reuse the ones that came off. They rotated the tire and it made no difference in the drive. I contact the shop and they towed in back in. This week I was told the hub bearing was bad and that fixed the issue. They dropped the vehicle off at my house Tuesday. When I got home I went for a ride in the neighborhood and the rubbing sound is still present. Plus, the shop did not replace my lug nuts as discussed due to them damaging them. At this point I have no faith in this collision shop. I contacted the insurance and they are allowing me to take it elsewhere to be repaired. I finding a shop close to me to have them fix the issue. I would never recommend this shop to anyone. I only used them because it’s a Geico preferred shop.

Customer Service - 0.5/5.0 -

I have had multiple issues with this collision center. First complaint I was told my vehicle was ready for pickup. When I asked what all that was done to the vehicle there was no mention of the passenger front tire being replaced. I informed them that the front tire had a large groove all the way around the inner side wall due to the wheel being push in at the top from the accident. The tire was rubbing on the upper control arm. They went back to the shop and verified the tire did need replacing. How that missed this when the fixed the rim is beyond me. They had to order the tire so I was without a vehicle for another 7 business days. When I received the vehicle back it was not driving right. You could feel in the wheel something rubbing on the passenger side. At first, I thought it was the new tire as it had more tread than the passenger side. I had the new tire moved to the back but before that could happened the tire shop brought to my attention that all my lug nuts on the passenger side were stripped. I had them put after market ones on they could not reuse the ones that came off. They rotated the tire and it made no difference in the drive. I contact the shop and they towed in back in. This week I was told the hub bearing was bad and that fixed the issue. They dropped the vehicle off at my house Tuesday. When I got home I went for a ride in the neighborhood and the rubbing sound is still present. Plus, the shop did not replace my lug nuts as discussed due to them damaging them. At this point I have no faith in this collision shop. I contacted the insurance and they are allowing me to take it elsewhere to be repaired. I finding a shop close to me to have them fix the issue. I would never recommend this shop to anyone. I only used them because it’s a Geico preferred shop.

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Had good experience

Customer Service - 5.0/5.0 -

Excellent

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Likely to Recommend - 4.5/5.0

Repair Quality - 5.0/5.0 -

I’m pretty satisfied. I like that you kept my informed

Customer Service - 4.5/5.0

Returned Clean