Southway Ford - Mac Haik

4.5 (166reviews)
89%
8710 IH 35 South,  San Antonio,  TX  78211
Bot
Shop AssistantSparkles

In operation 36 years.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • Spanish
Hours
Sun Closed
Mon 8:00 am - 6:00 pm
Tue 8:00 am - 6:00 pm
Wed 8:00 am - 6:00 pm
Thu 8:00 am - 6:00 pm
Fri 8:00 am - 6:00 pm
Sat Closed
* Holiday hours may differ.

Reviews (166)

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

I Took it back the next morning. Crash sensor lights were still on the dashboard. Apparently the Sensors were not properly replaced and if they were. Were not calibrated.

My Experience

Best experience I had getting service done on my car

Likely to Recommend

Repair Quality

Customer Service

My Experience

Great customer service!

My Experience

Awesome experience on everything

My Experience

Likely to Recommend

Repair Quality

Beautiful job and great customer service

Customer Service

Great job

My Experience

My car looks like my car again. Love the work and the customer service. Carlos did an excellent job

Likely to Recommend

Recently recommended

Repair Quality

Car looks good

Customer Service

Excellent

My Experience

My car looks so good and I appreciate the friendliness from beginning to end. I also want to thank Carlos for his professionalism and his excellent customer service.

My Experience

Looks good! Can't see any damage and great customer service!

My Experience

From start to finish the experience was a good one. My advisor kept me informed and everything went smoothly.

My Experience

I would not have taken my car anywhere else than Ford Thank you Happy Holidays

Likely to Recommend

Repair Quality

Customer Service

My Experience

Quick service. They kept me informed daily on the status of my vehicle. Everyone was very nice. Highly satisfied!

My Experience

I had a fantastic experience with Southway Ford's Collision Center, thanks to Carlos. He was a pleasure to work with—professional, knowledgeable, and very attentive to my needs. Carlos kept me informed every step of the way and made sure the repair process was seamless. The work done on my vehicle was exceptional, and I couldn’t be happier with the results. Carlos truly made the experience stress-free and pleasant. If you’re looking for excellent service and high-quality results, Carlos at Southway Ford Collision Center is the person to see!

My Experience

Excellent work

My Experience

I had an excellent experience with Southway Ford, particularly with Carlos at the Collision Shop. From start to finish, Carlos was professional, attentive, and went above and beyond to ensure everything was handled smoothly. He kept me informed throughout the process and made what could have been a stressful situation surprisingly easy. The quality of work was top-notch, and my vehicle looks as good as new. Carlos truly made the experience outstanding with his exceptional customer service and attention to detail. I highly recommend Southway Ford Collision Shop and Carlos for anyone in need of reliable and friendly service! Thank you, Carlos, for your hard work and dedication!

Likely to Recommend

Definitely recommend to all.

Repair Quality

Great work!

Customer Service

Carlos was on point!

Returned Clean

Likely to Recommend

Already recommended.

Repair Quality

Two thumbs up

Customer Service

Customer service was outstanding!