Spencer's Body Shop

4.9 (447reviews)
100%
1276 Franklin Pike SE,  Floyd,  VA  24091

In operation 31 years, 9 years at this location.

Here at Spencer's Body Shop, we have a team of certified professionals committed to delivering superior quality and service to all of our customers. We place customer needs and safety at the highest level. Combined with exceptional skill and auto repair knowledge we use the latest in advanced technology and techniques to insure that your vehicle comes back to you restored to factory specifications and in it's pre-accident condition. When it comes to comprehensive collision services, we are proud to be the preferred choice of drivers in the Floyd area.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • On-Site Car Rental - Hertz®
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 3:00 pm
Sat Closed
* Holiday hours may differ.

Reviews (447)

Likely to Recommend

Repair Quality

thank you all so much . you always do a great job and always get our vehicle back very quickly . and I like the fact that you all stand behind your work with a lifetime warranty thank you all . John and Mychelle Gregg

Customer Service

Returned Clean

My Experience

Best in the business

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Repair Quality

Best in the business

Customer Service

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My Experience

Fantastic. Professional, friendly and courteous

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Repair Quality

Customer Service

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My Experience

Wonderful job on repairs - wonderful service - wonderful personnel!! I’d would refer everyone to Spencers!

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Repair Quality

Customer Service

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Repair Quality

Customer Service

My Experience

great customer service, every time I had a question the nicest lady answered the phone. Workmanship on the repairs to my Hyundai are perfect. Hats off to Spencers!!!

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Repair Quality

Customer Service

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Repair Quality

The repair process was easy and completed easily!

Customer Service

Excellent communication and quick responses!

Returned Clean

Likely to Recommend

Repair Quality

Only issue was they were booked out pretty far, but I assume that’s because they do good work.

Customer Service

Returned Clean

My Experience

Thanks to everyone that helped with my truck!! Great job!! Special thanks to Scott Janney for always willing to help and making it a smooth experience!!

Likely to Recommend

Repair Quality

Customer Service

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My Experience

2nd trip to Spencer’s, excellent work once again!

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Repair Quality

Good service once again!

Customer Service

Returned Clean

My Experience

Try to get cars worked on sooner than the four months we had to wait. Everything else was excellent!

Likely to Recommend

Repair Quality

They are great! Wish I didn’t have to wait 4 months.

Customer Service

Returned Clean

My Experience

Fantastic job I will recommend Spencer's to everyone I know every day I got an update on the repair Awesome job 🏁

Likely to Recommend

Repair Quality

Great

Customer Service

Awesome job

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Repair Quality

I appreciate their working with me in insurance and solving a tough problem with sensors.

Customer Service

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Likely to Recommend

Thrilled to have a local shop that we can rely on for major repair work! Would definitely recommend them to friends and family.

Repair Quality

Extremely satisfied with the repair work!

Customer Service

Friendly staff who kept me informed throughout the process.

Returned Clean

My Experience

I'm so happy with the job that your team done on my jeep Anyone needing work on their vehicle I recommend Spencer's body shop The folks there are super nice

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Repair Quality

Customer Service

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My Experience

I was surprised the work was completed a day earlier than expected. It looks great. I hope I never need body work again but if I do I'm definitely going to Spencer's. Thank you so much for a wonderful job.

Likely to Recommend

Repair Quality

Friendly people, and I got my car back a day sooner than expected it looks perfect.

Customer Service

My Experience

Did a very nice job. Very cooperative when I had to reschedule part of the repair. I chose your shop because you were extremely helpful when I had a previous vehicle repaired. Thank you.

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Repair Quality

Customer Service

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My Experience

They do very good work and I’ll always go back

Likely to Recommend

Highly recommend

Repair Quality

Superior job repairing our car and attention to detail!! Highly recommend and worth the wait!

Customer Service

Very professional.

Returned Clean