Sport Durst Collision

4.7 (1,861reviews)
91%
3621 Durham Chapel Hill Blvd,  Durham,  NC  27707
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Shop AssistantSparkles

In operation 25 years, 10 years at this location.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
  • On-Site Car Rental - Enterprise®
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:30 pm
Tue 8:00 am - 5:30 pm
Wed 8:00 am - 5:30 pm
Thu 8:00 am - 5:30 pm
Fri 8:00 am - 5:30 pm
Sat Closed
* Holiday hours may differ.

Reviews (1,861)

My Experience

I am completely satisfied with the repairs and services provided by Sport Durst Collision. Christy and the customer service department representatives kept me fully informed about the progress being made on repairs sometimes on a daily basis. Also, Christy and the customer service representatives were all professional and treated me like a valued customer rather than just another insurance claim to repair and process. For Durham area car owners needing collision repair work performed, I would recommend Sport Durst Collision for an overall quality experience.

Likely to Recommend

Repair Quality

I was in a accident in the Durham area last month and had to leave my car with Sport Durst Collision for repair work. Christy, and the customer service representatives at Sport Durst Collision were true professionals. They kept me updated, regularly on the progress of repairing my car. Christy and her team made me feel like a valued customer, rather than just another insurance claim to manage. Thank you Sport Durst Collision for excellent service!

Customer Service

My Experience

Yes The car is back perfect!

Likely to Recommend

Repair Quality

I had a great experience. Christina was the best, and really explained the situation, how the car repair was done and addressed promptly all of my questions, which made me feel assured about the job. I really appreciated her meticulous care about every aspect of the case and took care of a client who had no previous car accident experience ever before. I highly recommend this shop for anyone looking for reliable and great service for car repairs.

Customer Service

My Experience

Excellent communication via text and phone calls

My Experience

Everything is fine with the repair there is nothing to add at the moment everything is fine I hope they continue working in the same way

My Experience

Did only the bare minimum work did not repair fender or tailgate that was damaged

My Experience

What we like are the timely update of the car status or progress of the repairs and Detailed report of it was shown in paper.

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Repair Quality

Customer Service

My Experience

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Repair Quality

Customer Service

My Experience

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Repair Quality

Customer Service

My Experience

Everyone was nice and answered all my questions and was very helpful.

My Experience

i always love being treated as a regular whenever i am out dining, so it's not the greatest thing to be a regular at a body shop, Christy treated me as such and made my experience that much more relaxing.

Likely to Recommend

Repair Quality

it was great being kept up to date as work progressed

Customer Service

My Experience

Cameron did a great job

My Experience

Everyone was very kind and helpful! Much smoother process than I expected overall.

My Experience

Awesome experience at Sport Durst! Cam and the team did a great job with my car. Everything was quick and easy, and they kept me updated throughout the process. Highly recommend!

My Experience

Cameron Wallace was great to deal with! He was extremely knowledgeable about the repairs my Jeep required and communicated regularly with progress updates. I would heartedly recommend Cameron and Sport Durst Collusion to anyone requiring body work on their vehicle!

My Experience

Took a month to change the rear bumper... it took only a week and a half for the last repair shop to repair the bumper inner lining trunk and paint. So you would assume just swapping it out shouldn't had been such a timely process I get the first one came in damaged and they had to order another but that was in week one ... so it took 3 more weeks to get another and pop it on there..

Likely to Recommend

Repair Quality

Customer Service

Christy kept me informed throughout the repair process.

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Repair Quality

Customer Service

My Experience

I received a great experience in receiving service repair and great communication updates from staff especially Mr Cameron Wallace.

Likely to Recommend

I would totally recommend service.

Repair Quality

The total experience from customer service through auto completion was A1.

Customer Service

Mr Cameron Wallace made it easy to understand process and kept me informed throughout service.

My Experience