Carolinas Collision Centers of Durham
In operation 13 years, 7 years at this location.
We are a collision center that collectively have been doing business for 40 years. We are one of the collision centers owned and operated by University Ford and University Kia, we have several relationships with many insurance carriers including DRP's, we are I-Car Gold & Platinum certified. We were located in downtown Durham on the property of University Ford & Kia, we are now in our brand new state of the art building located just a short 2.5 miles from the downtown area located at 1413 S. Briggs Ave Durham NC 27703. Our staff is here to help you in the repair process. Feel free to come and visit our facility weather you need us for collision repairs or just for a visit.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Paintless Dent Repair
- On-Site Car Rental - Enterprise®
- American Express
- Discover Card
- MasterCard
- Visa
- Debit Card
- Spanish
| Sun | Closed |
| Mon | 8:00 am - 5:30 pm |
| Tue | 8:00 am - 5:30 pm |
| Wed | 8:00 am - 5:30 pm |
| Thu | 8:00 am - 5:30 pm |
| Fri | 8:00 am - 5:30 pm |
| Sat | Closed |
Service Quality
My Experience - 5.0/5.0 -
My advisor Zack and the front desk were extremely pleasant and approachable
My Experience - 5.0/5.0 -
I had an amazing experience at Carolinas Collision. The staff was very friendly and knowledgeable, and gave me the comfort I needed in knowing my car was in good hands. My car was ready sooner than anticipated as well, which is always a plus.
Likely to Recommend - 5.0/5.0 -
They do great work!
Repair Quality - 5.0/5.0 -
The whole process from start to finish went very smoothly!!! Communication was good also!!
Customer Service - 5.0/5.0 -
I am very impressed with Carolina Collision!
My Experience - 5.0/5.0 -
Fast and efficient. Excellent communication and customer service. And the car looks brand new.
Likely to Recommend - 5.0/5.0 -
Already did to a coworker
Repair Quality - 5.0/5.0 -
Fast and efficient. Also a friendly shop with great customer communication
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Y’all were great! You kept me informed and gave me great service. I do want you to know the details of my damage. I have a former student whose dad is dying from brain cancer. I was taking them frozen custard. There was a car parked in the middle of the driveway. I went to the left of it and hit a wall.that I didn’t know was there. After a few days I saw the damage to my car. I don’t regret for one minute that I tookthem frozen custard.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Zack and team could not have been more helpful - made everything seemless with the repair!
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Excellent body work. Great communication throughout the whole process. Finished ahead of schedule.
Customer Service - 5.0/5.0 -
Great communication throughout the whole process.
My Experience - 5.0/5.0 -
I appreciate how kind everyone in the office. I also felt I met my twin. Thanks Mike!!!
Likely to Recommend - 5.0/5.0 -
Excellent service and workmanship
Repair Quality - 5.0/5.0 -
Did a great job and we’re out there at beginning and end with car care advice. .
Customer Service - 5.0/5.0 -
See above comment
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Great communication, awesome work, friendly staff
My Experience - 5.0/5.0 -
Exceptional service was provided by Mike and team! I will highly recommend your services to others. Thank you.