Hendrick Collision Center Durham

4.8 (5,970reviews)
95%
1606 Page Rd Extension,  Durham,  NC  27703
Bot
Shop AssistantSparkles

In operation 24 years, 9 years at this location.

Collision Repair Facility, Bmw Certified, Honda/Acura Certified, GM Certified, Aluminum Certified/Mercedes Certified/Subaru Certified/Working towards Porsche Certification

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Paintless Dent Repair
  • On-Site Car Rental
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 6:00 pm
Tue 7:30 am - 6:00 pm
Wed 7:30 am - 6:00 pm
Thu 7:30 am - 6:00 pm
Fri 7:30 am - 6:00 pm
Sat Closed
* Holiday hours may differ.
Acura
BMW
Cadillac CT6
Corvette C8
GM
Honda
I-Car
Subaru
Tesla

Reviews (5,970)

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

My car was assessed and repaired in a timely manner and I was communicated with throughout the entire process

Likely to Recommend

Repair Quality

Customer Service

My Experience

Thank you for your excellent workmanship. My car looks like new :) !

Likely to Recommend

Repair Quality

The car looks amazing- perfect work

Customer Service

Great customer service

Returned Clean

Likely to Recommend

Repair Quality

The technicians did a beautiful job on the car. Also, they cleaned it up at the end really nice.

Customer Service

The staff at the front desk was very helpful and considerate

Returned Clean

My Experience

Thanks for a great job!

My Experience

Excellent care. Could not ask for a better experience.

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Lack of communication, lack of actually relating the problem, and creation of new problems.

Repair Quality

I brought my car for a minor dent on the front and when I went to pick it up, my passenger side door handle now gets stuck when you open the door. They told me they had to remove the entire front of the car to fix the dent, however this was an issue that was not happening prior to the repair. Additionally, I believe my car was being driven around before I was asked to come pick it up, as one do the tires had a nail in it and was at 16. I had to go get air before I could even return home.

Customer Service

The customer service was alright. The team did their job but the service was not out of this world, just okay.

Returned Clean

My Experience

My Experience

Likely to Recommend

Repair Quality

Customer Service

There were several times when I had to leave a message for someone to call me back when I called in the morning to check the status of the car. The front desk needs help. Dendi was wonderful as always!

Likely to Recommend

Repair Quality

excellent customer service and repair work, thanks!

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Dendi was very professional and responsive. I was very pleased with the experience

Likely to Recommend

Repair Quality

Customer Service

Dendi took great care of me. Very professional and responsive

My Experience

Excellent communication. Pleasant and engaging staff at every interaction. Solid workmanship. No complains at all. Kudos to everyone. Such a joy to know there are companies that have staff who take pride in their work and treat their customers with respect. 10/10. Thank you.

Likely to Recommend

I never want a repair. But if I need one I’ll be back.

Repair Quality

Excellent communication. Happy staff. And great workmanship.

Customer Service

Excellent communication and always pleasant.

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

But I would refer them to Kevin, not Chris

Repair Quality

Everything worked out thanks to Kevin and Garrett, but it took long for me to get my car back

Customer Service

The customer service was great Hope and I think Sarah were really professional.

Returned Clean

My Experience

Likely to Recommend

10 for employees and service and workmanship. -0 for the Hendrick group owner.

Repair Quality

Great customer service. Appreciate Stephen hearing oir concerns. Car looks like new.

Customer Service

Stephen available and addressed all of our concerns. Front desk great with communication and getting appointments made and cordinating pics.

Returned Clean