Gerber Collision & Glass - Raleigh/Ice Dr.

My Experience - 5.0/5.0 -

Very thorough in their estimate and still found ways to save me on total costs. The repair was done in record time. I have previously used the Ice Drive location in Raleigh and their work has consistently been top quality.

My Experience - 5.0/5.0 -

Melodie was great Tim was great Fantastic service

Likely to Recommend - 5.0/5.0 -

Great job very professional

Repair Quality - 5.0/5.0 -

Everyone was fantastic great customer service even before I dropped off my car

Customer Service - 5.0/5.0 -

It was great experience

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

My Experience - 5.0/5.0 -

I've used this location for 30 years for all my Mercedes repairs.

My Experience - 5.0/5.0 -

From the beginning, the service was friendly and professional, and all of my questions were answered clearly. The repair only took four days, which pleasantly surprised me. The process was smooth, and I was very satisfied with the service.

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

My Experience - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 4.0/5.0

My Experience - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0 -

Very helpful and friendly with excellent staff.

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Likely to Recommend - 5.0/5.0 -

I cannot say enough good things about my experience and the staff at Gerber. I do not know the lady's name at the front desk, but she was wonderful too. She and Tim took a stressful situation and turned it into such a positive experience. I cannot thank them enough.

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0 -

Tim was absolutely wonderful to work with. He was so knowledgeable and informative and provided timely updates.

My Experience - 0.0/5.0 -

Wheel repairs were flawless. Interior was made dirty and not cleaned up. Fitment of mirror cover was not flush compared to other side

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Everything went smoothly and on time. I was pleased with their work. Melody at front desk was great - assisted me with issue with auto insurance. Would not hesitate to go there again and recommend them highly.

Customer Service - 5.0/5.0

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0 -

Melody was great

Returned Clean

My Experience - 5.0/5.0 -

I am very pleased with the repair of my car. . It was done in an efficient time. The car looks very good. Thank you to your staff.

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

I really like Nate Lane. He was responsive, Helpful, and knowledgeable.

Customer Service - 5.0/5.0 -

Gerber Collision is excellent. The repairs restored the ramp van.

My Experience - 5.0/5.0 -

Great service! Thank you.

Likely to Recommend - 4.0/5.0 -

In general, I've had good luck with the Gerber shop on Ice Drive.

Repair Quality - 4.5/5.0 -

Had to call to get update on the car during the first week it was in the shop. I would have thought I would have been given an update.

Customer Service - 4.5/5.0 -

same comments as before.

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

My Experience - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Car was ready as promised and worked looked very good

Customer Service - 5.0/5.0

Returned Clean

My Experience - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0