Gerber Collision & Glass - Garner/Bobbit Dr.

My Experience - 5.0/5.0 -

Short and sweet, Was very happy and please about the finish product and communication during the process, Much appreciated it!!

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

My Experience - 5.0/5.0 -

I was so I impressed with the efficiency and professionalism. They made a stressful experience as easy as they possibly could. They did a terrific job!

My Experience - 4.0/5.0

Likely to Recommend - 4.0/5.0

Repair Quality - 4.5/5.0

Customer Service - 4.0/5.0 -

Very good

My Experience - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

My Experience - 5.0/5.0 -

Everything looks great and works like new. Finished in a timely fashion. Helpful staff.

Likely to Recommend - 2.5/5.0 -

Again, this depends on whether or not the overheating of the car is due to a previous repair or something that was missed?

Repair Quality - 0.5/5.0 -

Three days after I picked up the car, I had to travel to Virginia and I find that the car is overheating. Now it could be that the thermostat, which was replaced on 18 June might be defective or there could’ve been a heating coil damaged in the accident and it simply didn’t show up. All I know is the car is not working well and I’m going to limp back to Garner Monday and have the engine diagnosed. If it is the thermostat that was replaced then I will come back and change this to totally satisfied, but if it was something that was missed then I remain concerned.

Customer Service - 5.0/5.0 -

Everyone was pleasant and professional

Returned Clean

My Experience - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

My Experience - 5.0/5.0 -

Thank you so much for taking care of my car . It was unfortunate having an accident but having professionals and kind people helping you through those challenging days definitely makes the difference. Highly recommend Gerber Collision and Glass . 10/10 🌟.

My Experience - 5.0/5.0 -

Timely, friendly, professional and quality. Very satisfied.

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Five-star experience! The repair work was completed with exceptional craftsmanship, and my vehicle looks better than I expected. The staff was courteous, professional, and kept me updated every step of the way. I would not hesitate to return and recommend this shop to others. ⭐⭐⭐⭐⭐

Customer Service - 5.0/5.0 -

Excellent customer service from start to finish. The team was friendly, responsive, and professional, making the entire experience seamless and hassle-free.

Returned Clean

My Experience - 5.0/5.0 -

I was kept up on status of repair in a timely manner.

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Tammy kept me informed of the progress.

Customer Service - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0 -

no comment .very good

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Likely to Recommend - 5.0/5.0 -

As great as the experience was, I hope I never need to recommend or use the shop again.

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0 -

Everyone I spoke with was really friendly.

Returned Clean

My Experience - 5.0/5.0

Likely to Recommend - 4.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 4.5/5.0

My Experience - 5.0/5.0 -

The team worked really hard to get my truck repair fats. They did a wonderful job, my truck looks brand new.