Gerber Collision & Glass - Garner/Bobbit Dr.

My Experience - 5.0/5.0 -

Great customer service and fantastic repair job. Much appreciated and recommended

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

My Experience - 5.0/5.0 -

They did a great job with the repair. It looks like new again. I liked that they preordered my parts and had me bring in my vehicle after the parts were received. Everyone was pleasant to work with and I appreciated the regular updates. Shout out to Tami and Billy!

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

My Experience - 5.0/5.0 -

Good service. Way faster than expected.

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Likely to Recommend - 4.5/5.0

Repair Quality - 5.0/5.0 -

I was hoping that 1 or 2 other items (unrelated to collision) would have been addressed. That would have earned you an 11.

Customer Service - 5.0/5.0

Returned Clean

My Experience - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0 -

The staff was so helpful and friendly. I even forgot something in the rental and they retrieved it for me. Awesome service, much better than calliber collison, who tried to scam me when I was in a similar situation a year ago

My Experience - 5.0/5.0 -

Everyone was so nice to me at Gerber Collision Tammy was very helpful in every way she could be they were wonderful about keeping me updated If I need you again I would my car looks brand new ♥️♥️♥️

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Everything looked great I had so many good comments

Customer Service - 5.0/5.0

Returned Clean

My Experience - 5.0/5.0 -

Thank you all for an amazing experience. Ms. Tammy you were amazing! My car was handled with care , the repairs were done properly and in good timing . I definitely recommend going to gerber collision $glass.

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 4.5/5.0

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

My Experience - 5.0/5.0 -

Tammy was very professional and knowledgeable.. Good customer service

Likely to Recommend - 5.0/5.0 -

They do a an awesome job and professional

Repair Quality - 5.0/5.0 -

Very professional and good quality work, on time

Customer Service - 5.0/5.0

Returned Clean

My Experience - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

My Experience - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

We had an excellent experience with this body shop. It was timely and professional. Very happy with the service.

Customer Service - 5.0/5.0

Likely to Recommend - 0.5/5.0

Repair Quality - 1.0/5.0 -

Poor communication and lack of transparency and a very long time to repair my commercial van

Customer Service - 1.5/5.0 -

Poor customer service and dishonesty for months until called out then communication improved

Returned Clean

My Experience - 5.0/5.0

Likely to Recommend - 5.0/5.0 -

Would definitely recommend

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0 -

Staff were friendly, helpful, and exceeded my expectations

My Experience - 5.0/5.0 -

I like how well they communicated and how quickly that it got done

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

They got it done quick and did a great job. Tamara was great to work with.

Customer Service - 5.0/5.0

Returned Clean

My Experience - 5.0/5.0 -

I love the repair very good job thank you very much..

Likely to Recommend - 5.0/5.0 -

Great service and professional work

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0 -

recently took my car to Gerber Collision & Glass in Garner, NC, for repairs following a car accident that was covered by my insurance. From start to finish, the experience was exceptional. Tami, the office manager, was absolutely delightful to work with. She went above and beyond to make the entire process as smooth and stress-free as possible. She communicated directly with the insurance company, explained our rental car options, and even took the extra step of coordinating with the rental office to make sure everything was set up. All of the repairs were completed to my satisfaction, and the communication throughout the process was outstanding. Gerber Collision & Glass provided the kind of customer service and professionalism that many companies could learn from. If you're looking for a collision repair company that provides quality work, excellent communication, and a truly seamless experience, I highly recommend Gerber Collision & Glass in Garner. The entire team was professional, helpful, and committed to taking care of their customers.

Returned Clean

My Experience - 5.0/5.0 -

Great customer service. Great communication. Amazing professionalism and willingness to work on my behalf to resolve all of my concerns with Silver Rock.

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Likely to Recommend - 5.0/5.0 -

I was nervous because this was my first time going to a place like this. But the people here made the process easy and comfortable so I would recommend this place to my family and friends.

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0 -

They answered the questions I had

My Experience - 5.0/5.0 -

I appreciated the texting of updates for my car. The staff was kind and knowledge as well. Work looks great.