Gerber Collision & Glass - Raleigh/Capital Blvd.

4.9 (6,279reviews)

98%

(919) 872-2213

2821 Capital Blvd, Raleigh, NC 27604

98%

See Photos

2821 Capital Blvd
Raleigh, NC 27604

Get Directions Website Email

Take photos and get an online estimate

Online Estimate

Schedule an estimate appointment

Book Appointment

About Gerber Collision & Glass - Raleigh/Capital Blvd.

See Photos

2821 Capital Blvd
Raleigh, NC 27604

Get Directions Website Email

Take photos and get an online estimate

Online Estimate

Schedule an estimate appointment

Book Appointment

Gerber Collision & Glass - Raleigh/Capital Blvd offers quality collision repair/auto body services backed by a National Lifetime Guarantee.

Services

Free Estimates
Insurance Company Assistance
Lifetime Warranty
Towing
Automotive Glass Replacement
Detailing
Paintless Dent Repair
On-Site Car Rental - Enterprise®

Payment Types

American Express
Discover Card
MasterCard
Visa
Check
Debit Card

Languages

English
Spanish

Hours

Sun	Closed
Mon	8:00 am - 5:00 pm
Tue	8:00 am - 5:00 pm
Wed	8:00 am - 5:00 pm
Thu	8:00 am - 5:00 pm
Fri	8:00 am - 5:00 pm
Sat	Closed

* Holiday hours may differ.

Hyundai

I-Car

Kia

Nissan

Call

Website

Reviews (6,279)

Sort By:
Newest
Rating

5,222 Customers Rated

5 Stars

72.2% Complete

(4532)
4 Stars

6.4% Complete

(400)
3 Stars

1.5% Complete

(96)
2 Stars

0.9% Complete

(59)
1 Star

0.4% Complete

(27)
< 1 Star

1.7% Complete

(108)

Customers say

Overall Customer Satisfaction

Customers consistently praised the shop for outstanding service quality, timely repairs, and proactive communication. Many highlighted that vehicles were completed ahead of schedule, often days or even weeks earlier than expected, which was a recurring and appreciated surprise. The quality of repairs received high marks, with numerous customers noting their vehicles looked brand new upon return. Staff were widely described as professional, courteous, friendly, and attentive. Regular text and phone updates throughout the repair process were frequently cited as a standout feature that reduced stress and built trust. Complimentary vehicle cleaning, both interior and exterior, was an unexpected touch that delighted many customers. A few customers noted areas for improvement directly from their experiences, including occasional communication inconsistencies, minor unfinished details such as unbuffed spots or misaligned parts, and delays in a small number of cases. Overall, the vast majority of customers expressed high satisfaction and a strong willingness to recommend the shop to family and friends.

Select to learn more

Service Quality
Timeliness
Communication

"Excellent repair quality and great customer service. My car looks fantastic, and the entire process was ..." Read more

"... finish. The work was completed within a week, and the quality was excellent — my car looks as good as new. The staff was professional, communicative, and efficient ..." Read more

"The car came back nicer than it was before the accident!! Very happy with the repair and with all the kind ..." Read more

"Professional service, quality work, and they did everything faster than expected! I will happily recommend them to everyone ..." Read more

"... communication and customer service. Very friendly. Excellent job on the repair. Got it done quickly. Would recommend to friends and family. Not a single ..." Read more

"It was actually 2 weeks earlier than expected."

"... outstanding, I was kept informed every step of the way. I got the car back quicker than I expected and returning my rental was the icing on the cake" Read more

"My vehicle was ready in days instead of weeks."

"... expectations on when the job will be done and actually had the job done before the expected date! Was very happy with the results!" Read more

"Excellent communication. I always knew the status of my vehicle."

"Unbelievably efficient business model making excellent use of modern day tech to keep me informed every on step of the repair process with outstanding ..." Read more

"I really appreciated that they called me twice to keep me up to speed with the progress, as well as sent text messages. This was great! This ..." Read more

Service Quality
Timeliness
Communication

Service Quality
Timeliness
Communication

"Excellent repair quality and great customer service. My car looks fantastic, and the entire process was ..." Read more

"... finish. The work was completed within a week, and the quality was excellent — my car looks as good as new. The staff was professional, communicative, and efficient ..." Read more

"The car came back nicer than it was before the accident!! Very happy with the repair and with all the kind ..." Read more

"Professional service, quality work, and they did everything faster than expected! I will happily recommend them to everyone ..." Read more

"... communication and customer service. Very friendly. Excellent job on the repair. Got it done quickly. Would recommend to friends and family. Not a single ..." Read more

"It was actually 2 weeks earlier than expected."

"... outstanding, I was kept informed every step of the way. I got the car back quicker than I expected and returning my rental was the icing on the cake" Read more

"My vehicle was ready in days instead of weeks."

"... expectations on when the job will be done and actually had the job done before the expected date! Was very happy with the results!" Read more

"Excellent communication. I always knew the status of my vehicle."

"Unbelievably efficient business model making excellent use of modern day tech to keep me informed every on step of the repair process with outstanding ..." Read more

"I really appreciated that they called me twice to keep me up to speed with the progress, as well as sent text messages. This was great! This ..." Read more

Richard (Toyota owner) reviewed 8/26/26

Jeffrey (Hyundai owner) reviewed 8/24/26

Barbara (Kia owner) reviewed 8/24/26

Well Done Good Service.

Good Service Thanks .

Malenies (Toyota owner) reviewed 8/24/26

Michael (Infiniti owner) reviewed 8/24/26

The repairs on my Infinity exceeded my expectations. The front of the car looks brand new.

Total professionalism and superior work. I’m extremely happy.

Steven (Subaru owner) reviewed 8/24/26

Excellent service. Good communication

Sharon (Honda owner) reviewed 8/24/26

I appreciated the timely updates about the status of my repair. Thank you.

Everyone from the receptionist to the service members were kind and professional.

Ann (Toyota owner) reviewed 8/22/26

Latina (Nissan owner) reviewed 8/22/26

Dalye (Subaru owner) reviewed 8/21/26

The car looks great. There was a small spot where the paint was apparently touched by accident inside but it was touched up right away. The touch up is not perfect but the outside looks beautiful. The young lady at the front desk was absolutely wonderful. She had a great smile on her face and was as sweet as could be.

They were wonderful to work with and the car looks beautiful. They finished 2 days ahead of schedule. There was one little spot just inside the door by the window where somebody must have touched the wet paint and it took the paint off. They used a little touch up paint on it but you notice it when you open the door and sit in the driver’s seat. Otherwise the car looks great! I would absolutely use them again.

T (Mazda owner) reviewed 8/21/26

Everything very professional, always on time. Worked overtime to make sure I didn’t have to leave my car there over the weekend.!!!!!!

Anne (Nissan owner) reviewed 8/20/26

Owen (Mercedes-Benz owner) reviewed 8/20/26

I use to be a Toyota Mercedes Dealer in the 80’s.Alex did a great job.I will be sending you some business.Thanks. Owen

Touray (Audi owner) reviewed 8/20/26

Adnan (Honda owner) reviewed 8/20/26

is the best?

Excellent

Ginger (Ford owner) reviewed 8/19/26

Communication was great! Work was outstanding and done in a timely manner

Theodore (Chevrolet owner) reviewed 8/19/26

Ozella (Lexus owner) reviewed 8/19/26

The repair was done in a quick and professional manner

Paul (Ford owner) reviewed 8/17/26

Ltcol Trevor (Honda owner) reviewed 8/17/26

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Differences in repair estimates are common. Be sure to compare the differences between the two. If you're not sure why one estimate is different from another be sure to ask.

Gerber Collision & Glass - Raleigh/Capital Blvd.

Take photos and get an online estimate

Schedule an estimate appointment

About Gerber Collision & Glass - Raleigh/Capital Blvd.

Take photos and get an online estimate

Schedule an estimate appointment

Reviews (6,279)

5,222 Customers Rated

My Experience - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0 -

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0 -

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 4.5/5.0 -

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

My Experience - 5.0/5.0

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Returned Clean

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0