Classic Collision South Rogers

5.0 (570reviews)
99%
301 S Rogers Lane,  Raleigh,  NC  27610
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In operation 43 years.

Classic Collision was established in 1983 in with one single goal: to offer quality service with integrity and honesty. For over 40 years, we have continued to do this by employing the best talent and using the highest-quality materials. Classic Collision in Raleigh, NC is here to give you peace of mind by making the auto body repair process as easy and stress-free for you as possible, from drop-off to pick-up. We put customer satisfaction first in all that we do while being I-CAR Gold and holding several OE certifications; making us a leader in comprehensive collision repair.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
  • On-Site Car Rental - Enterprise®
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat 8:00 am - 12:00 pm
* Holiday hours may differ.
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Email

Reviews (570)

Customers say
Overall Customer Satisfaction
Customers consistently praise Classic Collision for outstanding repair quality, with many noting their vehicles looked brand new upon return. The shop excels in proactive communication, providing frequent text, call, and email updates throughout the repair process. Timeliness is a recurring highlight, with numerous customers reporting their vehicles were completed ahead of schedule. Staff professionalism, friendliness, and genuine care for customers are frequently commended. Several customers appreciated the complimentary interior and exterior cleaning as a pleasant bonus. A few customers noted minor areas for improvement, including occasional delays, a missed fender liner, and a preference for less automated text messaging, as shared directly in their feedback.
AI-Generated from reviews written in the last 12 months
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"... me. I also had some scratches on my front bumper, not only did they fix the dance done to my car from the crash but they took the time to fix all of the imperfections. You dont find service like this often. I am very ..." Read more
"... Classic Collision was so professional and polite. They took my car from a wreck, a dark moment in my life and brought it back to life. I would recommend them to others! Best experience ..." Read more
"Classic Collision did an amazing job on the repairs. There is no sign of the damage and the bumper looks like it did when it was brand new."
"I truly appreciate the excellent repair job. Thank you for taking the time to find quality parts for my older model vehicle and for not throwing just substandard replacements ..." Read more
"The work done on my vehicle was outstanding. The turnaround time was well ahead of the expected completion date. Flawless work."
"... completely handled the communication part with insurance. They delivered the car a day before, as initially promised." Read more
"The shop notified me at evert step of the process. My vehicle was ready way ahead of schedule. Phenomenal!"
"They did a fantastic job and so quickly! I thought it would be a few weeks before I got my vehicle back. It was less than 5 days... outstanding quality work!"
"It was done in only 4 days and was perfect, my car looks like new again, I would recommend them to anyone needing paint or ..." Read more
"... expected and they were very easy to work with and they kept me up-to-date with text messages throughout the whole process. I definitely recommend Classic Collision if you ..." Read more
"... complaints, very professional and I felt like I mattered. Communication is very important to me and there was no lack of it. Great team. The truck looks like new. We are very ..." Read more
"... not throwing just substandard replacements on it. Thank you for maintaining open and transparent communication - and also for your advocacy with my insurance company. Your team went above and beyond. My kids joke that ..." Read more
"... their possession they began working immediately. Kept me updated on the progress and each step of what was going on. I really appreciated that because as a customer you ..." Read more
"... service who picked me up from Classic Collision. They ensured that I was well informed about the process and they let me know that their work was warranted. Im completely satisfied with the repairs and service ..." Read more

My Experience

Likely to Recommend

Already am recommending to everyone

Repair Quality

Quality repair with attention to fine detail and quality of work

Customer Service

Great communication, knowledgable staff

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Thank you Pam and Mike!!

Likely to Recommend

Have recommended this shop to family in the area !

Repair Quality

Customer Service

Mike and Pam were amazing!!

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Everyone was amazing from start to finish during the stress of repairing my vehicle! Customer service and work product are equally outstanding! Thanks Mike, Pam and Jeremy for taking care of my car like it was your own!

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Great service Brooke is the greatest. Great service, got my vehicle repaired earlier than expected

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

I had a Wonderful Experience dealing with Pam and Eric. My car looks great!

My Experience

Likely to Recommend

Satisfied across the board.

Repair Quality

Great work! Looks like new.

Customer Service

Friendly and engaging communication.

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Highly recommend them over and over again!

Repair Quality

The team at Classic Collision was so professional and polite. They took my car from a wreck, a dark moment in my life and brought it back to life. I would recommend them to others! Best experience ever!

Customer Service

The team at Classic Collision was so professional and polite. They took my car from a wreck, a dark moment in my life and brought it back to life. I would recommend them to others! Best experience ever!

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

No

My Experience

Excellent and great job.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Repairs are always top quality and Brooke makes everything seamless from scheduling estimate to pickup.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Great work !

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Mike was wonderful to work with and very knowledgeable. He made a bad situation seamless and worked fast to get my car back to me. I was so excited to get my car back fixed, washed, and vacuumed. I would recommend this body shop to anyone for their automotive repairs! Definitely 10/10 service.

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

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