Caliber - Raleigh - Paragon

4.8 (4,575reviews)

97%

(919) 878-9510

3110 Capital Blvd, Raleigh, NC 27604

97%

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3110 Capital Blvd
Raleigh, NC 27604

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About Caliber - Raleigh - Paragon

See Photos

3110 Capital Blvd
Raleigh, NC 27604

Get Directions Website Email

Get an AI powered repair cost prediction

Instant Estimate

Schedule an estimate appointment

Book Appointment

In operation 29 years, 11 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services

Free Estimates
Insurance Company Assistance
Lifetime Warranty
Automotive Glass Replacement
Detailing
Paintless Dent Repair

Payment Types

American Express
Discover Card
MasterCard
Visa
Check
Debit Card

Languages

English

Hours

Sun	Closed
Mon	7:30 am - 5:30 pm
Tue	7:30 am - 5:30 pm
Wed	7:30 am - 5:30 pm
Thu	7:30 am - 5:30 pm
Fri	7:30 am - 5:30 pm
Sat	Closed

* Holiday hours may differ.

Audi

Ford

I-Car

Jaguar

Land Rover

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Website

Reviews (4,575)

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Rating

3,858 Customers Rated

5 Stars

72.4% Complete

(3312)
4 Stars

7% Complete

(320)
3 Stars

1.7% Complete

(78)
2 Stars

1.2% Complete

(54)
1 Star

0.5% Complete

(25)
< 1 Star

1.5% Complete

(69)

Customers say

Overall Customer Satisfaction

Customers consistently praised the shop for outstanding repair quality, with many noting their vehicles looked brand new upon return. The team received high marks for proactive communication, including regular text updates that kept customers informed at every stage of the repair process. Timeliness was another strong point, with numerous customers highlighting that their vehicles were completed ahead of schedule. Staff professionalism, friendliness, and attentiveness were frequently commended. A few customers noted areas for improvement directly from their feedback, including delays in proactive communication about timeline changes, occasional cleanliness concerns upon vehicle return, and isolated instances where repair timelines extended longer than initially anticipated.

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Service Quality
Communication

"Caliber collision has gone above and beyond with my repair. They have met every expectation with quality and integrity. Their staff and technicians ..." Read more

"... satisfied with the work Caliber Collision did on my car. The repair quality was top-notch, and the process was smooth from start to finish. My car looks like new again!" Read more

"Extremely satisfied. Amazing customer service and communication throughout the entire process. Would highly recommend this location for any work."

"My last name is Rousseau, not Russo. The car has MANY scratches on the passenger bumper and side that were NOT there when the car was dropped off. ..." Read more

"I most appreciated the frequent text messages that kept me informed of the progress of repairs. Next I appreciated the positive, helpful attitude ..." Read more

"The communication was amazing! They told me which days they typically give updates and they stuck to it. I was very pleased with the customer service from ..." Read more

"I really appreciated the constant communication and updates about the repair process done by caliber."

"Super easy process. We had full communication throughout the whole claim, including check ins as we hit each rebuild milestone. No one likes getting ..." Read more

"Didnt even let me know when it was ready and I had to pay for an extra week of car rental."

Service Quality
Communication

Service Quality
Communication