Caliber - Durham - Research Triangle
In operation 29 years, 7 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Service Quality
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Both of the Jordans reception/check in and service coordinator were competent, professional and patient. The work was completed on time and as far as I can tell very well done. I would use Caliber Collision again.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Completed the work on time. Did a good job. Reliable and competent staff
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Repair process when well and I received regular updates by text. We were satisfied with the repair when completed. The only issue was the interior was not dusted properly prior to pickup.
My Experience - 5.0/5.0 -
Excellent service, kept informed of what was going on, very pleased with their service.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
My car looks great! The service members were all fabulous. So glad I ended up with you to take care of my car!
My Experience - 5.0/5.0 -
I had a great experience with Caliber Collision. The team was friendly, professional, and kept me informed throughout the repair process. My vehicle was repaired on time, and the quality of the work exceeded my expectations. I truly appreciate the attention to detail and excellent customer service. Thank you to everyone involved for making the process smooth and stress-free. Keep up the great work! Nicole & Jordan🫶🏽
Likely to Recommend - 5.0/5.0 -
I have complete confidence in recommending Caliber Collision to friends and family.
Repair Quality - 5.0/5.0 -
I was very impressed with the speed in which my car was made new and the communications I received for each step in the repair
Customer Service - 5.0/5.0 -
Excellent customer service
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great service
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
The Caliber team did a fantastic job repairing my vehicle. They were very communicative throughout the process and finished the repair faster than I anticipated! Very grateful for their entire team!
My Experience - 5.0/5.0 -
Great communication with me, coordinated well with rental car agency, and had the car finished ahead of schedule. Check in and check out were easy. Jordan was great to work with.
My Experience - 5.0/5.0 -
I love how they kept me informed about the progress of my car!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Great job
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0 -
The job was done very well and professional, they also let me know everything every step of the way and I was very pleased. They did a wonderful job.
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Great staff!