Carolinas Collision Centers - Chapel Hill
In operation 9 years.
We work on all makes and models.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Towing
- Automotive Glass Replacement
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Debit Card
- Spanish
| Sun | Closed |
| Mon | 8:00 am - 5:30 pm |
| Tue | 8:00 am - 5:30 pm |
| Wed | 8:00 am - 5:30 pm |
| Thu | 8:00 am - 5:30 pm |
| Fri | 8:00 am - 5:30 pm |
| Sat | Closed |
My Experience - 5.0/5.0 -
I really liked how upfront my service rep was. Ben explained the process and what to expect and it it all went as outlined. No surprises. The text communication was also very helpful to know things were on track!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Julien is a very reasonable and honest fellow who is committed to excellence and integrity. He did a fantastic job navigating the various challenges with my claim and repair. Outstanding customer service and the work done by the shop and partners was top notch!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0 -
Car looked like new
Customer Service - 4.5/5.0 -
Good communication
My Experience - 0.0/5.0 -
You aren't finished yet, didn't do the passenger door scratches and dents.
My Experience - 5.0/5.0 -
Julian has been so amazing keeping me informed throughout the process great customer service
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0 -
Items in my car that was originally stored in the door was found on the floor when I picked my car up.
Customer Service - 5.0/5.0 -
Timely updates.
Likely to Recommend - 5.0/5.0 -
I would have no reservations about recommending Carolinas Collision to anyone for their repairs.
Repair Quality - 5.0/5.0 -
Ben kept in touch daily almost, letting us know the status of the repairs and the expected timeline for those repairs. All the body work was done so well, I couldn't tell there had been an accident/damage to my car at all!
Customer Service - 5.0/5.0 -
Melanie was tremendous, advising how the paperwork would go and the repairs, from the moment I walked in the door, even helping procure a rental car!
My Experience - 5.0/5.0 -
Great service, communication and overall process!!
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
car was not delivered at expected time but that was due to factors beyond their control.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Really great customer service!! And took the time to talk everything over with us!
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Julian did a great job taking care of our needs! Thank you!
My Experience - 5.0/5.0 -
Julien, Melanie, everyone was professional, competent and communicative.
My Experience - 5.0/5.0 -
Customer service was awesome.. very friendly and good communication!