Sport Durst Collision

4.7 (1,860reviews)
90%
3621 Durham Chapel Hill Blvd,  Durham,  NC  27707
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Shop AssistantSparkles

In operation 25 years, 10 years at this location.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
  • On-Site Car Rental - Enterprise®
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:30 pm
Tue 8:00 am - 5:30 pm
Wed 8:00 am - 5:30 pm
Thu 8:00 am - 5:30 pm
Fri 8:00 am - 5:30 pm
Sat Closed
* Holiday hours may differ.

Reviews (1,860)

My Experience

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My Experience

From the moment I dropped off my car, the team at Sports Durst Collision was advocating for my best interest, particularly when dealing with the insurance company. They ensured all repairs were completed thoroughly and to my satisfaction, leaving no questions asked. Their communication throughout the process was beyond expectation. THANK YOU!

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My Experience

Cameron is awesome.

My Experience

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My Experience

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Returned Clean

My Experience

I am very satisfied with the service at Sport Durst. Keep up the good work!

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My Experience

Mr Wallace amd hos tram was vetx professional. Let me know what was going on every step of the way. I would recommend the collision center to friend.d Arial in service never called back after leavomg 4 messages She doesnt need to deal with the public if she pick and choose who she response to. I have had several issues with her.

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Repair Quality

Good communication

Customer Service

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Repair Quality

It looks like new, inside and out!

Customer Service

Cameron helped me feel confident in my decisions about what work to have done, and the value of it. Everyone there is so nice and on top of it. This was the second scratch up in as many years, and the Sports Durst Collision team makes a tough situation a pleasant experience.

My Experience

I appreciate the expert care and service provided by the staff. I am pleased with the repairs and would recommend them to anyone requiring repairs.

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I am completely satisfied with the repairs that were done on by car. The service was exemplary.

Customer Service

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Wonderful communication and super helpful. Everything worked out super fast and smoothly

Customer Service

Great costumer service the whole way through. The guy at the front desk was so nice.

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My Experience

Great job, car looks fantastic!

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Great service and quality!

Customer Service

Clear communication.

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I am 100% satisfied with my service and vehicle.

Repair Quality

My car looks great. The team provided great communication and updates. They worked with my insurance company to make sure that we received the correct OEM parts.

Customer Service

Great customer service and constant communication.

Likely to Recommend

The only thing that broke my heart were the scratches on my car.

Repair Quality

The repair quality was good, and the car was returned very clean, which I appreciate. However, I noticed numerous scratches on the car’s body that were not there when I dropped it off at the body shop. Some of these scratches are quite deep and sharp. I take meticulous care of my car and always clean it by hand, so I’m very familiar with its condition. This makes me concerned about what might have caused the new damage.

Customer Service

I was out of the country during the repair, so I specifically requested that they contact me by email if anything was needed. Unfortunately, I never received a single email from them. Instead, they went ahead and used non-OEM parts for the repair—even though the other driver’s insurance was covering the costs. This was disappointing, as I expected to be consulted before such decisions were made.

Returned Clean

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