Sprague's Collision Center
In operation 13 years, 4 years at this location.
At Sprague's Collision Center Powered by VIVE, we provide superior service to our valued customers in the Whitestown and New Hartford area and throughout Oneida County. Our welcoming and knowledgeable customer care team works hand in hand with our expert estimators to offer you seamless support throughout your experience with us. Our technicians are committed to excellence, pursuing ongoing education to deliver top-quality auto body repairs. By taking a people-first approach, we place your safety and satisfaction above all else, ensuring a service you can trust backed by a lifetime warranty.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- On-Site Car Rental
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Thank you for the great service. I was updated every step of the way. Vehicle looks brand new. Special thanks to Ryan and Maryanne!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Everyone I spoke to or met with was professional and pleasant. I would like to express many thanks to Lance for explaining the process that at times I didn't completely understand. He was very patient and kept me advised of the next steps. Also thank you to Maryann. I was very pleased with the repairs and how clean the car was both inside and out.
My Experience - 5.0/5.0 -
Totally impressed with the work and with the personnel. Will highly recommend them If anyone asks. Very professional.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
The customer service and the communication with Sprague’s is over the top.
Likely to Recommend - 5.0/5.0 -
best all around. i wish the would repair rust spots.
Repair Quality - 5.0/5.0 -
Wow. what a great paint job.
Customer Service - 5.0/5.0 -
Terrific. very responsive. when i would go in, at least 2 people would say hello.
Returned Clean
Likely to Recommend - 5.0/5.0 -
I don’t have much family in this area but many friend so I know if anything ever happens in the future, I will 100000% reach back out to get set up with Spragues. It was one of the easiest processes and very happy with the service.
Repair Quality - 5.0/5.0 -
Quick, efficient, kept me in the loop with everything that was going on
Customer Service - 5.0/5.0 -
Everyone was so welcoming, happy to help and really seemed like they cared about what I was going through. Explained things really well so I could understand and really made this the easiest process of my life!
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Excellent service! The staff was friendly and professional, and my car looks great after the repairs. They made the whole process easy and kept me updated. I highly recommend them!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 3.5/5.0 -
I mean, I came back a 3rd time.
Customer Service - 4.5/5.0 -
No issues
My Experience - 5.0/5.0 -
They did an excellent job on the repairs on our car we would definitely use them again
My Experience - 5.0/5.0 -
Nice job , kept me informed, good price
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Very professional job, kept me posted on the timeline, completed the work sooner than expected, highly recommend.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Still great service
Customer Service - 5.0/5.0 -
Very personable Staff
Returned Clean
Likely to Recommend - 4.0/5.0
Repair Quality - 4.5/5.0 -
Good job. Friendly staff
Customer Service - 3.5/5.0
Returned Clean
Likely to Recommend - 3.5/5.0
Repair Quality - 2.5/5.0 -
The front bumper is not totally snapped in, looks better than it did before but wish that bumper was more snapped in.
Customer Service - 4.0/5.0 -
Great customer service
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great work every time