Sprague's Collision Center
In operation 13 years, 4 years at this location.
At Sprague's Collision Center Powered by VIVE, we provide superior service to our valued customers in the Whitestown and New Hartford area and throughout Oneida County. Our welcoming and knowledgeable customer care team works hand in hand with our expert estimators to offer you seamless support throughout your experience with us. Our technicians are committed to excellence, pursuing ongoing education to deliver top-quality auto body repairs. By taking a people-first approach, we place your safety and satisfaction above all else, ensuring a service you can trust backed by a lifetime warranty.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- On-Site Car Rental
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Service was Great and Prompt, car was ready before there estimated finish date and the people there were very accommodating and friendly
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Always fantastic! Car looks better than when I brought it in. Great customer service.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great job! Excellent communication. Car is cleaner than when I brought it in. Would highly recommend to anyone.
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Excellent customer service performing a great job and super fast…
Customer Service - 5.0/5.0 -
Great people
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Updates were appreciated. Maryann was great to work with. John was very open discussing the repairs needed.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
Good
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 0.5/5.0
Repair Quality - 1.5/5.0 -
They decided to hand wash my brand new black car and scratch it from bumper to bumper. Not to mention the camera is not lined up correctly and there is a huge lump in my trunk area now.
Customer Service - 0.5/5.0
Returned Clean
My Experience - 5.0/5.0 -
Excellent work and easy to deal with! Quick turnaround!
Likely to Recommend - 5.0/5.0 -
Have always recommended this body shop.
Repair Quality - 5.0/5.0 -
I have always been totally satisfied with any repairs done at Sprague collision.
Customer Service - 5.0/5.0 -
I have always been totally pleased with Everyone I dealt with at Sprague collision.
Returned Clean
My Experience - 5.0/5.0 -
Everything looks perfect. It was a nice touch cleaning the interior. I didn’t expect that. Thank you.
Likely to Recommend - 5.0/5.0 -
I will recommend you in the future. Not many shops like you guys. If at all.
Repair Quality - 5.0/5.0 -
I’m completely happy with the quality of the repair. Looks good as new
Customer Service - 5.0/5.0 -
The customer service was great. From the estimate to drop off and pickup, everyone was great
Returned Clean
Likely to Recommend - 0.5/5.0 -
I won’t recommend to anyone. But I will tell people to stay away from this business.
Repair Quality - 0.5/5.0 -
Half of the damage the damage done from an accident when my car was hit wasn’t repaired or even included in my estimate. I don’t recommend and I wouldn’t bring my car here again. They had the parts for a month and I had to call them as I was waiting to hear back. They damaged the hood of my car which didn’t have any damage or needed any repair. Not happy at all and they got out of fixing the damage my vehicle sustained. Much of it was left unrepaired.
Customer Service - 0.5/5.0 -
Poor
Returned Clean
My Experience - 5.0/5.0 -
Awesome job once again. 3rd time returning for body damage, always pleased with results. Thrilled with the bonus detail job on interior/exterior. Thanks guys!