St Johns Auto Body

4.8 (71reviews)
100%
1609 St. Johns Ave,  Palatka,  FL  32177

St Johns Auto Body is a family owned and operated body shop and towing company in Putnam county since 1978. Our goal is to provide our customers with the best possible repairs with lifetime guarantees. We have two frame machines and use the chief measuring system. We have to paint booth and we spray Sikkens (akzonobel). We have 5 Body techs and 2 painters to get your vehicle done in a timely manner.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Detailing
Payment Types
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:30 pm
Tue 8:00 am - 5:30 pm
Wed 8:00 am - 5:30 pm
Thu 8:00 am - 5:30 pm
Fri 8:00 am - 5:30 pm
Sat Closed
* Holiday hours may differ.

Reviews (71)

Likely to Recommend

Repair Quality

Very good

Customer Service

Returned Clean

Likely to Recommend

Oh no......... NEVER!!!!!!!

Repair Quality

I never got the chance to see the repairs on my auto even when I paid my deductible because my auto was allegedly stolen from your place and damaged. I received an estimate for the first claim but after the alleged theft, I asked for another estimate to file another claim to my insurance company, we were denied the estimate. I was treated with disrespect when I picked my damaged auto up by a lady who cashed me out. Upon cashing out , my wife walked out to check the auto and she stopped talking to me and alerted the young man who drove the auto to the front and stated to him to go back outside and stand with the auto as if we were going to steal a vehicle that we pay for. I thought it was rude and disrespectful. She kept arguing about what the shop don't do as far as estimates until we showed her a copy of the previous estimate. My experience was one that will never allow myself or family to step foot into your establishment. I felt the lady's responses were rude and disrespectful. I also felt that we were due an apology from the owner and that didn't happen. Overall experience is mind blowing! I can write a whole book on this experience but will end it here. I am so disappointed in my hometown business the way we were treated after the incident, she made us feel like we were the alleged thieves! I believe her name was Liz, I could be wrong.

Customer Service

You need better people up front to deal with customers, I will say the guy who did the first estimate was outstanding, maybe Mike- he was Jason 's brother!

Likely to Recommend

Never

Likely to Recommend

Repair Quality

s0 far we are very satisfied with your work except for brakeshoe making noise on left front tire. thank you.

Customer Service

s0 far we are very satisfied with your work except for brakeshoe making noise on left front tire. thank you.

Likely to Recommend

As I was leaving to bring my car home I showed one of your ne

Repair Quality

Extremely satisfied! 100% satisfied

Customer Service

Everyone was very patient with me and answered all my questions and explained in advance all I needed to know

Returned Clean

Likely to Recommend

Repair Quality

Have a couple problem that I have to get resolved engine light is on and my truck no longer auto start. Rating will be a 10 if these problems are fixed.

Customer Service

Personnel was nice.

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

My Experience