Star Auto Authority Collision Inc
In operation 42 years, 24 years at this location.
Star Auto Authority was founded in Glenview, Il. as C&M Auto Service in 1984. After 15 successful years, the company opened a second, much larger (24,000 sq. ft.) mechanical repair facility in 2001 in Vernon Hills, Il. In 2007, the partners separated C&M into two companies and Mike Starovich took the reigns in Vernon Hills. In July, 2008, C&M debuted as Star Auto Authority, Inc. In August of 2011, we added our collision center business to our mechanical services offered, and the collision business has grown rapidly ever since. In 2016, 2000 square feet was added, and in 2017, a separate Star Auto Authority company was born--Star Auto Authority Collision, Inc.which is now about 30% of the total business (70% mechanical). We offer more than 30 loaners, digital inspections, and service and value second to none. Our friendly, experienced staff will treat you like our closest friends and relatives. That's because we hire nice, intelligent people that get things done right.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:00 am - 6:00 pm |
| Tue | 7:00 am - 6:00 pm |
| Wed | 7:00 am - 6:00 pm |
| Thu | 7:00 am - 6:00 pm |
| Fri | 7:00 am - 6:00 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 2.5/5.0
Repair Quality - 3.0/5.0 -
My car looks great however star failed to hook up my horn so I will have to return my vehicle for another appointment. This is the second time I have gotten collision damage repair and had to return the vehicle because star failed to complete the job.
Customer Service - 2.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 3.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
Because of the work they do.
Repair Quality - 5.0/5.0 -
Work done on time, work done as promised.
Customer Service - 5.0/5.0 -
Always greet you with a smile and ask how you are doing.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 3.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.0/5.0 -
CS was excellent, after I decided to go to star auto. Conversations leading up to my decision were questionable, and I almost didn’t choose star auto.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Eddy was very helpful and honest. He and Bobbi at the front desk both made me feel very confident in the work that would be done there. They understood the value of the customer experience. Great job!
Likely to Recommend - 5.0/5.0 -
I have sung your praises and have recommended you to several friends - some of whom have used your services in the past.
Repair Quality - 5.0/5.0 -
The work was done with attention to detail.
Customer Service - 5.0/5.0 -
Whoever I have had the pleasure of dealing with, have all shown the utmost of respect, courtesy, friendliness, helpfulness, and knowledge related to the upkeep of my car. Truly, they have gone above and beyond to provide exceptional service, for which I am most thankful!