Star Auto Authority Collision Inc
In operation 42 years, 24 years at this location.
Star Auto Authority was founded in Glenview, Il. as C&M Auto Service in 1984. After 15 successful years, the company opened a second, much larger (24,000 sq. ft.) mechanical repair facility in 2001 in Vernon Hills, Il. In 2007, the partners separated C&M into two companies and Mike Starovich took the reigns in Vernon Hills. In July, 2008, C&M debuted as Star Auto Authority, Inc. In August of 2011, we added our collision center business to our mechanical services offered, and the collision business has grown rapidly ever since. In 2016, 2000 square feet was added, and in 2017, a separate Star Auto Authority company was born--Star Auto Authority Collision, Inc.which is now about 30% of the total business (70% mechanical). We offer more than 30 loaners, digital inspections, and service and value second to none. Our friendly, experienced staff will treat you like our closest friends and relatives. That's because we hire nice, intelligent people that get things done right.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:00 am - 6:00 pm |
| Tue | 7:00 am - 6:00 pm |
| Wed | 7:00 am - 6:00 pm |
| Thu | 7:00 am - 6:00 pm |
| Fri | 7:00 am - 6:00 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0 -
Always do and will continue to recommend
Repair Quality - 5.0/5.0 -
Chris and the collision team are great to work with! The product is quality and we couldn’t be happier.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
Highly recommend
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Was very clear on the process and timely.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
I have recommended quite a few people already
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Ken did a wonderful job from start to finish taking care of my car. I got into a car accident on Wednesday had an estimate by Thursday and they started working on my car Friday and I got my car back in one week.. Ken was able to negotiate with the insurance company in order to get my car fixed the right way after they lowball it of course. The car looks great and I would highly recommend going to starAuthority for any of your auto needs.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Courteous service, incredibly clean facility, exceeded my expectations from beginning to end.
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Excellent communication and updates
Customer Service - 5.0/5.0 -
Excellent communication and updates
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The entire team was great to work with at Star Auto for collision repairs to my car, but Jake who I predominately communicated with was top notch. Amazing customer service and really provided me with the assurance that my car was in great hands with them. Consistent communication via phone and email and never had to hunt him down to find answers. If all companies modeled the same customer service experience you provide for your customers, they would be much better off. Thank you Jake and Star Auto!
Customer Service - 5.0/5.0 -
Best around
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great work like always best body shop in this area by far
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Did a great job, good price and short time. Gave me a loaner. ( Only place I checked for repairs that offered that.) Very pleasant staff and did exactly what they said in time frame and price !
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Beautiful repair and even cleaned my car up! Quick turn around time with a loaner is more than I can ask for thank-you!
Customer Service - 5.0/5.0 -
Jake was very kind and patient, answering any questions I had and helped walk me through the process smoothly
Returned Clean
Likely to Recommend - 5.0/5.0 -
The detailing was exceptional. I was so impressed.
Repair Quality - 5.0/5.0 -
Repair was great!! Perfect.
Customer Service - 5.0/5.0 -
Personalized service. Communication was excellent.
Likely to Recommend - 5.0/5.0 -
Great facility and the staff were all very nice and informative!
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Staff super friendly and responsive
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Everyone was very friendly and helpful! My car was done by the estimated time & looks great!
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Always great service and people.
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
Came on high recommendations and will also give ours
Repair Quality - 5.0/5.0 -
Finished repairs quickly, handled insurance, and did a great job.
Customer Service - 5.0/5.0 -
Jake was very informative and kept us updated