Stephen's Auto Body, Inc.
In operation 42 years, 32 years at this location.
Stephen’s Auto Body & Towing has been doing business in the City of Melrose since 1984. We have been located at 140 Tremont St. since 1994, and have been growing ever since. We are located just outside Melrose center opposite the Melrose High School athletic facility.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Detailing
- Paintless Dent Repair
- On-Site Car Rental - Enterprise®
- Discover Card
- MasterCard
- Visa
- Cash
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:00 am - 5:00 pm |
| Tue | 7:00 am - 5:00 pm |
| Wed | 7:00 am - 5:00 pm |
| Thu | 7:00 am - 5:00 pm |
| Fri | 7:00 am - 5:00 pm |
| Sat | 8:00 am - 1:00 pm |
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
I've had my car fixed twice by Stephens after accidents and both times I was amazed how how well the job was done. Not only is it impossible to tell what was fixed but the speed and communication during repairs was extraordinary. I was already recommending you guys to others that need body work and now this recent fix just further confirms that.
My Experience - 5.0/5.0 -
Friendly, helpful, prompt, efficient, organized. It’s a pleasure to go there - if you have to go to a body shop.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great work; looks beautiful, like new again. I was, however, disappointed that the trunk rug was not vacuumed. Thank you to all who made possible the excellent, professional repair work.
Customer Service - 5.0/5.0 -
See my comments on previous page
Returned Clean
Likely to Recommend - 5.0/5.0 -
Positive experience. Professional team. I highly recommend this team.
Repair Quality - 5.0/5.0 -
I appreciate the owner met with me. He saw the car and explained step by step what he was going to do.
Customer Service - 5.0/5.0 -
The person at the front desk was professional and patient.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Work was done ahead of schedule and looks perfect
Customer Service - 5.0/5.0 -
The work was done.ahead of schedule and looks perfect.
Returned Clean
My Experience - 5.0/5.0 -
Everything was great and done before the projected date!
My Experience - 5.0/5.0 -
From day one reception,assessment & best advise for the customer -absolutely excellent customer service , caring .As time progress with repair ,daily updates excellent Communication ,final outcome absolutely Surperb . Stephen’s has an excellent team, highly recommended I am very appreciative for the entire Stephen’s Team
Likely to Recommend - 5.0/5.0 -
Highly recommend
Repair Quality - 5.0/5.0 -
Excellent customer service, the Stephen’s Team is excellent, from reception , assessment , , best advice for customer, caring. During process of repair daily updates open communication Professional all around from customer service to final outcome I highly recommend Stephen’s for service A caring company
Customer Service - 5.0/5.0 -
Excellent customer service, the Stephen’s Team is excellent, from reception , assessment , , best advice for customer, caring. During process of repair daily updates open communication Professional all around from customer service to final outcome I highly recommend Stephen’s for service A caring company
Returned Clean
My Experience - 5.0/5.0 -
Seamless experience end to end
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Looks great
Customer Service - 5.0/5.0 -
Attentive, easy to community and never felt out of the loop
My Experience - 5.0/5.0 -
Very satisfied Amazing job guys Thank you!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
The repair was done professionally and delivered as promised. I would highly their services.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
A wonderful shop do business with… a professional job ,friendly staff and delivering on time. I would highly recommend!
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The job was done very well. kevin didna great job re installing my bike rack
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Everything went smoothly without any problems
My Experience - 5.0/5.0 -
Very professional From drop off till pick up. The damage repair is flawless and the paint match is identical. Great job from the best. Thanx Steve Johanson