Sterling Auto Body

5.0 (319reviews)
100%
9 Chocksett Road,  Sterling,  MA  01564

In operation 23 years, 16 years at this location.

Sterling Autobody has been serving the Sterling area since 2003. Along with offering quality collision repair, we also offer rust repair and refinishing services. We strive to achieve the highest quality repairs and restore your vehicle to the way you want it to appear.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 4:00 pm
Tue 8:00 am - 4:00 pm
Wed 8:00 am - 4:00 pm
Thu 8:00 am - 4:00 pm
Fri 8:00 am - 4:00 pm
Sat Closed
* Holiday hours may differ.

Reviews (319)

Likely to Recommend

Repair Quality

The rattling sound is completely gone and I no longer fear for my life that a hanging piece of metal will create a spark under.my car and cause an explosion.

Customer Service

Eric was very helpful in explaining the cost and my responsibilities so that nothing was a surprise when it came time to pay.

Likely to Recommend

Repair Quality

Customer Service

Sterling Autobody took great care of our vehicle and got it back to us in perfect condition and it was done very quickly.

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Repair Quality

Customer Service

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Customer Service

Very happy with Sterling Auto friendly helpful kind shop.

My Experience

You are all wonderful and my car looks fantastic, I haven't had a chance to drive it on the highway yet to see if the shake is gone but I'm sure if it looks this fantastic it will be fine to..

Likely to Recommend

I have to say it looks great and have used Sterling auto body for past vehicles

Repair Quality

I haven't been able to drive very far yet but my car looks fantastic

Customer Service

These guys are very respectful and friendly, they answer any and all questions and are very knowledgeable and considerate.

Likely to Recommend

Repair Quality

Customer Service

Amazing service from beginning to end. I loved the text updates about my car’s status and the rental car arrangements made in advance on my behalf. The shop even took the time out to break and explain the all the paperwork and what exactly was fixed and how it was done!

Likely to Recommend

Repair Quality

Looks like new.

Customer Service

Very efficient with great quality work done. However, they mistakenly charged me the whole LM estimated repair amount in error, which caused me to have to go back for a partial refund.

Likely to Recommend

The body work came out good

Repair Quality

The body work looks good, but the new muffler that I needed is much louder than the original one. Don't want to call Sterling Auto Body knowing how defensive they get when questioned.

Customer Service

It took 5 weeks for my repair. Very defensive when I called in November to ask why the estimated time was going to be a month. I thought maybe some parts were delayed because everything is delayed now with supply chain issues. The man I spoke with thought I was accusing them of not working hard, but I was just curious which parts were delayed or some other issue.

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Repair Quality

Customer Service

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Customer Service

My Experience

Likely to Recommend

Repair Quality

Customer Service

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Repair Quality

Customer Service

Bruce and son are so wonderful and professional. So great to do another job with them

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Repair Quality

Customer Service

My Experience

Great job, and on time delivery. Easy to work woth car rental. Everything A1!

Likely to Recommend

Repair Quality

Customer Service

Did an excellent job. Done on time and the work was great. I would have appreciated a mid-service update but since they delivered when they promised I am not going to hold that against them!

Likely to Recommend

Repair Quality

Excellent work on the car, could not see any damage, and all performed within the time specified.

Customer Service

Body shop was great, fast and communicative.

My Experience

My Experience

Excellent workmanship and service.

Likely to Recommend

Excellent communication, service, and workmanship.

Repair Quality

Customer Service

My Experience

Once again Sterling auto body knocked the repairs out of the park!! Fast and great attention to detail! My car feels brand new!! Constant updates helped allay my anxiety over a situation out of my control! Thank you to the team at Sterling auto body!

Likely to Recommend

I have already recommended them

Repair Quality

My car looks brand new!! I love the work they did!

Customer Service

It was very easy working with Sterling auto body… They were able to take my car right away and give it back to me in a week. Looking brand new!

Likely to Recommend

I would recommend this shop to people i know

Repair Quality

No issues to date. Repair looks great

Customer Service

Very satisfied

Likely to Recommend

Repair Quality

Customer Service