Steve Austin's Auto Group, Inc.

4.9 (570reviews)
97%
2500 South Main Street,  Bellefontaine,  OH  43311

Featuring PPG Envirobase refinishing products, 2 Global paint booths and a Global refinish prep-station. Indoor/outdoor 24 hour camera security for entire premises. Blackhawk Shark 3 dimensional drive on frame rack. Full service suspension, laser alignment available under same dealership roof. Servicing all makes and models.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.

Reviews (570)

Customers say
Overall Customer Satisfaction
Customers consistently praise the shop's exceptional service quality, with many noting professional workmanship that makes vehicles look like new. The team receives high marks for excellent customer service, clear communication, and going above and beyond expectations. Many customers appreciate the thorough vehicle cleaning as an added touch. While some experienced minor delays due to parts availability or needed follow-up visits for quality adjustments, the staff's responsiveness in addressing concerns and willingness to make things right has maintained strong customer satisfaction. The shop earns strong recommendations from customers who value the professional, courteous treatment and quality repairs.
Select to learn more
"Professional and easy to work with."
"They went above and beyond to make my truck whole with the damage they were sanctioned to fix. You ..." Read more
"Excellent work customer service was very courteous very informative. Have no issues would bring vehicle ..." Read more
"Excellent work. Above and beyond. Very courteous and kind. Thank you!"
"... shop was very professional and courteous. Also, the body shop technicians did an exceptionally well job on repairing my car.." Read more
"... concerned with my satisfaction in a timely manner. Answering any questions or concerns they had expressing them to me as soon as possible, and rectified ..." Read more
"They stayed in communication and when I would call it would usually be after business hours but they ..." Read more
"... repairs. They did an amazing job. Car looks like new! The shop called regularly to keep me updated about the parts, time, and repairs." Read more
"i was updated regularly"
"Top-notch customer service very informative"

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Extremely impressed would not give enough credit to Steve Austin’s Body Shop for the work they did on our vehicle. We would 100% recommend them to any of our friends and family.

Customer Service

Bryce was amazing. He communicated clearly and effectively to get the job done.

Returned Clean

Likely to Recommend

Very impressed

Repair Quality

Fast friendly service! A great place to get your car repaired!

Customer Service

Very courteous and caring about my vehicle!

Returned Clean

Likely to Recommend

Repair Quality

While the paint and striping repair was done well, we were surprised to see that you all would send a vehicle out of your body shop with two different tail lights. A call to us to determine how to resolve the issue would have been more appropriate. We are not 100% satisfied with the fender repair that we paid extra for. Our past experiences with your body shop have been far better than this.

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Was treated very nice

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Yes, I will be recommending to our family and friends who live in the area

Repair Quality

I’m very pleased with the repairs on my vehicle. My car looks great and I appreciate all the time spent on making the repairs. I will recommend Steve Austin’s group to my family and friends.

Customer Service

At one point I was told all the parts had arrived and then on a later phone call I was told that they were still waiting on parts. Not exactly sure what that was about maybe just miscommunication. Overall everyone we interacted with was kind and professional.

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

You did a beautiful job my car looks amazing I will tell all my friends and family to come to you and how you took care of everything even the car rental thanks again for the wonderful job

Customer Service

You did a beautiful job my car looks amazing I will tell all my friends and family to come to you and how you took care of everything even the car rental thanks again for the wonderful job

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

They were very helpful, kind, and made the entire process easy as possible. Thank you.

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Excellent work! The front end looks new!

Customer Service

Returned Clean