Sam Jackson's Auto Body - Marysville Cr#89

4.9 (875reviews)

97%

(937) 642-4686

18205 Poling Rd, Marysville, OH 43040

97%

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18205 Poling Rd
Marysville, OH 43040

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About Sam Jackson's Auto Body - Marysville Cr#89

See Photos

18205 Poling Rd
Marysville, OH 43040

Get Directions Website Email

Get an AI powered repair cost prediction

Instant Estimate

Schedule an estimate appointment

Book Appointment

Apply for Financing

In operation 43 years, 26 years at this location.

With two locations in Union County, OH, Sam Jackson's Auto Body has proudly served our communities with expert auto collision repair services since 1983. From minor dents and dings to major collision damage, our experienced technicians are equipped to handle all your collision repair needs with precision and care. As your trusted neighborhood collision repair experts, we’re committed to making the entire process easy and stress-free from start to finish. We work with all insurance companies directly to ensure a smooth, hassle-free experience and get you safely back on the road. We’re proud to be a premier choice for collision repair with convenient locations in Marysville and Raymond. At Sam Jackson's Auto Body, we’re dedicated to getting you back to GO.

Services

Free Estimates
Insurance Company Assistance
Lifetime Warranty

Payment Types

American Express
Discover Card
MasterCard
Visa
Debit Card

Languages

English

Hours

Sun	Closed
Mon	8:00 am - 5:00 pm
Tue	8:00 am - 5:00 pm
Wed	8:00 am - 5:00 pm
Thu	8:00 am - 5:00 pm
Fri	8:00 am - 5:00 pm
Sat	Closed

* Holiday hours may differ.

Acura

Honda

Call

Website

Reviews (875)

Sort By:
Newest
Rating

757 Customers Rated

5 Stars

81.3% Complete

(711)
4 Stars

3.4% Complete

(30)
3 Stars

0.7% Complete

(6)
2 Stars

0.6% Complete

(5)
1 Star

0% Complete

(0)
< 1 Star

0.6% Complete

(5)

Customers say

Overall Customer Satisfaction

Customers consistently praise the shop for outstanding repair quality, with many noting their vehicles looked brand new or better than before the accident, including impressive paint matching and attention to detail. The staff receives high marks for friendliness, professionalism, and helpfulness throughout the repair process. Many customers highlight proactive communication via texts and calls, keeping them informed at every stage. Timeliness is frequently commended, with numerous vehicles completed ahead of schedule. Complimentary interior and exterior cleaning surprised and delighted many customers. A few customers noted areas for improvement directly from their experiences, including more proactive status updates without needing to call, occasional minor items missed during repairs, and rare delays beyond initial estimates. Overall, the vast majority of customers express strong satisfaction and willingness to recommend the shop to others.

Select to learn more

Service Quality
Timeliness

"Excellent repair, top attention to detail! The technicians answered all questions and concerns. ..." Read more

"... final cost, everyone there were all friendly, and the end result of my needed bumper replacement eased the stress I'd been having over it needing done! I will DEFINITELY ..." Read more

"... start to finish the communication was excellent. Hard to find a company where every person cares but Sam Jacksons Collision did just that. I will ..." Read more

"The staff was FANTASTIC! Our car looks amazing, they even cleaned the inside, which was a HUGE surprise. Even at pick up, I saw ..." Read more

"The work done on our vehicle is totally unacceptable. The vehicle was in the shop over a month with very ..." Read more

"... Thank you for taking such good care of my vehicle. My truck was repaired in less than one week. Great experience." Read more

"Fast turn around! Job well done! Thank you"

"... I would call back every week. You had my car for over a month for a 6 to 7 day job." Read more

"... open communication and answering all my questions. The turnaround time was great as well. The work done to my truck looks like it did prior ..." Read more

"The repair shop promised to fix it in 5 or 6 days, but it took 10 business days"

Service Quality
Timeliness

Service Quality
Timeliness

"Excellent repair, top attention to detail! The technicians answered all questions and concerns. ..." Read more

"... final cost, everyone there were all friendly, and the end result of my needed bumper replacement eased the stress I'd been having over it needing done! I will DEFINITELY ..." Read more

"... start to finish the communication was excellent. Hard to find a company where every person cares but Sam Jacksons Collision did just that. I will ..." Read more

"The staff was FANTASTIC! Our car looks amazing, they even cleaned the inside, which was a HUGE surprise. Even at pick up, I saw ..." Read more

"The work done on our vehicle is totally unacceptable. The vehicle was in the shop over a month with very ..." Read more

"... Thank you for taking such good care of my vehicle. My truck was repaired in less than one week. Great experience." Read more

"Fast turn around! Job well done! Thank you"

"... I would call back every week. You had my car for over a month for a 6 to 7 day job." Read more

"... open communication and answering all my questions. The turnaround time was great as well. The work done to my truck looks like it did prior ..." Read more

"The repair shop promised to fix it in 5 or 6 days, but it took 10 business days"

Michael (Kia owner) reviewed 8/31/26

Ryan (Chevrolet owner) reviewed 8/31/26

Jane (GMC owner) reviewed 8/31/26

Brian (Toyota owner) reviewed 8/28/26

I asked for a price on what it would cost to fix the skin on my drivers side door and to have it fixed and I would pay for it apart from the other work that was under my insurance. I'm never got a quote and it didn’t get fixed.

Wayne (Toyota owner) reviewed 8/28/26

Always great work!

Great employees

Joel (GMC owner) reviewed 8/27/26

Michael F (Buick owner) reviewed 8/27/26

Jon (Dodge owner) reviewed 8/27/26

Tracey (Honda owner) reviewed 8/27/26

This is the 2nd time we had to bring our car to Same Jackson for repair. Both time the work has been exceptional. And the staff has been professional.

Noah (Toyota owner) reviewed 8/24/26

They are always amazing!!

Sam Jackson’s always goes above and beyond with their customer service and the service they do on my vehicles.

They are always very courteous.

Kyle (Chevrolet owner) reviewed 8/24/26

David (Dodge owner) reviewed 8/24/26

Always satisfied when it comes to Sam Jackson's. Only thing I hate are Deer!

Justin (Audi owner) reviewed 8/24/26

Jose (Honda owner) reviewed 8/22/26

Good work

James (Lexus owner) reviewed 8/21/26

The car looks and drives phenomenally well! The repairs were accomplished much more quickly than they first indicated. I feel that they did a great job!

They gave an initial estimate that went to State Farm and then a final estimate after getting under the hood that was with 10% of the estimate. Everything was well communicated and they kept us up to date.

Michael (Toyota owner) reviewed 8/18/26

Roger (Hyundai owner) reviewed 8/17/26

Jody (Chevrolet owner) reviewed 8/17/26

Will always recommend

Without a doubt the best service I have had for car repair…. Not only was it painless they even detailed my truck inside fantastic work and thanks for making it painless… great company will always go back and always give them buisness when I can

FANTASTIC SERVICE

Rebecca (Honda owner) reviewed 8/17/26

Jeffrey (Cadillac owner) reviewed 8/17/26

Looks good

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view more shops in: Marysville | 43040

There is no legal requirement that you obtain more than one collision repair estimate for your vehicle repairs.

Sam Jackson's Auto Body - Marysville Cr#89

Get an AI powered repair cost prediction

Schedule an estimate appointment

Explore easy payment plans powered by Sunbit

About Sam Jackson's Auto Body - Marysville Cr#89

Get an AI powered repair cost prediction

Schedule an estimate appointment

Reviews (875)

757 Customers Rated

Likely to Recommend - 4.5/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 3.5/5.0

Repair Quality - 3.5/5.0 -

Customer Service - 3.5/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 4.5/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 4.5/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0 -

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?