Steve Schmitt Inc.
In operation 41 years.
Steve Schmitt, Inc. is a family owned and operated Chevrolet, Buick, and GMC dealership that is dedicated to service after the sale. The Schmitt family has been selling and servicing GM vehicles in the St. Louis Metro-East since 1927. We strive to maintain the highest level of quality in our collision and mechanical repair work.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Cash
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
Likely to Recommend - 1.5/5.0
Repair Quality - 2.0/5.0 -
We were without a car for 6 weeks instead of 3 weeks and there were still some scratches. Everyone was really nice though!
Customer Service - 4.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Looks like it wasn’t wrecked at all.
Customer Service - 3.5/5.0 -
Would like to have seen more communication with issues getting parts and other issues like suppression etc issues that prolonged finishing truck.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Everyone is so considerate of my disability and go out of their way to help me.
Customer Service - 5.0/5.0 -
Jeff Croak is the best!
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Perfect color match on new fender and automobile is a 2016.
Customer Service - 4.5/5.0 -
Some confusion over car rental handled by repair shop personnel but was worked out to my satisfaction.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great job! Thank you!
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 0.5/5.0
Repair Quality - 1.5/5.0 -
The only way we got information is if we called, the dealership did not call us with updates or to inform us that a part was on back order, it took over 3 months to get our car back and we had to call GM about the part. We wish there would have been more communication.
Customer Service - 1.5/5.0 -
The only way we got information is if we called, the dealership did not call us with updates or to inform us that a part was on back order, it took over 3 months to get our car back and we had to call GM about the part. We wish there would have been more communication.
Returned Clean
Likely to Recommend - 5.0/5.0 -
Definitely recommend
Repair Quality - 5.0/5.0
Customer Service - 3.5/5.0 -
Personnel in the Collision Center were not at their desk. Messages were left,
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Tailgate looks great and they included a bottle of touch up paint!
Customer Service - 5.0/5.0 -
Very friendly in person and on the phone.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 1.5/5.0
Repair Quality - 0.5/5.0 -
I had asked the person who wrote up my ticket if I could have a small dent fixed. She took pictures and told me I would have to pay for that repair myself.. She explained that the dent I wanted fix would not be covered by my insurance. She said the cost would be about $100.00. I told her that it was fine if I paid. Then I asked her if I could get my oil change at the same time my car was being repaired. Again she said that she would put it on the work order. My oil was not changed and she didn’t write it down on the work order. My small dent was not repaired. I was very disappointed with the follow through of my requests for service. I wanted to have all the work done at the same time because I don’t live close by and i I don’t like asking my friends to drive me to your dealership because it is a hour drive. I don’t like to complain by I think this needs to be resolved. Your dealership was highly recommended to me so that is why I chose to drive a hour away from my house when there is another dealership near me. Also I would like to tell you about my efforts to actuality get my oil change. Long story short, I had to go to three oli change establishment to finally get it change.
Customer Service - 0.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
I really appreciate all the help Amy gave me through this process. She is amazing!
Customer Service - 5.0/5.0 -
Amy kept me informed through the whole process
Returned Clean
Likely to Recommend - 5.0/5.0 -
Easy drop off, pick up, rental car arranged. Quick begining and ending transactions.
Repair Quality - 5.0/5.0 -
Paint, repairs extremely satisfied
Customer Service - 5.0/5.0 -
Friendly, welcoming, prepared, helpful
Returned Clean
Likely to Recommend - 4.0/5.0
Customer Service - 5.0/5.0 -
Great customer service as always!
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
I really appreciate you guys for all you did on my wife vehicle and she was happy that you clean the in side out
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 3.5/5.0 -
Repaired the truck back to perfect condition but had 5 of my towels inside of my truck taken and not returned. Overall service and repair was a 10
Customer Service - 4.0/5.0 -
Easy to work with and friendly