Stinnett Collision - Maryville

4.8 (1,908reviews)
96%
1755 William Blount Drive,  Maryville,  TN  37801
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Shop AssistantSparkles

In operation 61 years, 35 years at this location.

We are a family-owned shop that has been serving the greater Knoxville area for the last 57 years. Our goal is to provide the ultimate quality in repair and 100% customer satisfaction is all we allow. It is our responsibility to repair your car back to pre-accident condition and make the process as easy on you as possible.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Detailing
  • Paintless Dent Repair
Payment Types
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
Acura
Alfa Romeo
Chrysler
Dodge
Fiat
Ford
Genesis
GM
Honda
Hyundai
I-Car
Infiniti
Jeep
Kia
Nissan
Ram
Rivian Fleet – Vans
Subaru
Tesla

Reviews (1,908)

Customers say
Overall Customer Satisfaction
Customers consistently praise the shop for its exceptional service quality, with repairs described as flawless, professional, and often exceeding expectations. Many highlight that vehicles were returned looking brand new, with several noting complimentary interior and exterior cleaning as a pleasant surprise. Communication throughout the repair process is frequently commended, with customers appreciating regular updates via texts and calls. Timeliness is generally well-regarded, with many repairs completed ahead of schedule, though some customers noted delays attributed to parts availability or insurance approvals rather than the shop itself. A few customers mentioned areas for improvement, including more proactive communication during repairs and attention to minor finishing details, reflecting opportunities the shop continues to address.
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"They did a terrific job, it looks just like the day I brought it. They cleaned the inside and outside. I would recommend ..." Read more
"Car looks amazing. It was cleaned up afterwards."
"Excellent repair! Cant tell it was ever damaged. Interior was thoroughly cleaned, smelled like a new ..." Read more
"I am so pleased with the quality of the work on my vehicle - even the smallest details! And all done in a timely ..." Read more
"... vendors deliveries, staff illness or extended holiday. I was kept informed all along the way and my truck reflected the quality and care it was ..." Read more
"I have worked with several body shops and no one has gone above and beyond like Stinnett's did. I ..." Read more
"... drop off to rental car delivery to picking back up. Communication along the way was helpful and appreciated. They even cleaned the interior of my car, which was ..." Read more
"Very good customer service from everyone I talked to. They were all very kind and I felt like they all ..." Read more
"Very happy with the work.excellent communication"

Likely to Recommend

Repair Quality

Overall very helpful and informative. They were very professional to deal with.

Customer Service

Returned Clean

My Experience

Great job

Likely to Recommend

Repair Quality

Great service

Customer Service

Great service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Very professional

Likely to Recommend

Repair Quality

Very professional and fast

Customer Service

Returned Clean

My Experience

My car looks as good as the day I purchased it. Your team did a fantastic job!

My Experience

Nothing to improve in my opinion. Great experience all around!!

Likely to Recommend

I’m very pleased with the service from the time I initially walked in for a quote to picking up the vehicle

Repair Quality

Jeep looks great! Never know I hit a deer!

Customer Service

Great customer service all around !

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Rebecca is amazing, went above and beyond to help me and ensure my satisfaction with a job that was taking longer than planned.

Returned Clean

Likely to Recommend

Repair Quality

Looks fantastic

Customer Service

They were great from start to finish. Great communication!

Likely to Recommend

Repair Quality

Prompt service pls they helped me get my rental car problem resolved

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Super friendly, quick with replies and repairs Great place will go back for my other needs as they come up

Likely to Recommend

Repair Quality

They were super fast great with communication Definitely recommend them

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Very well satisfied with the work that Stinnetts done repairs on my truck and a very good turnover for the repairs, great bunch of people working there and appraisers

Customer Service

Great people

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Everything was great

Returned Clean

My Experience

Very pleased with the whole experience. Vehicle looks great. Entire staff very professional and personable. I will recommend Stinnett Collision to my family and friends.

Likely to Recommend

Repair Quality

Customer Service

My Experience

I appreciate the attention to detail on the work they performed on my vehicle. I appreciate Rebecca and the wonderful job she does. They always treat me like I’m their only customer. Very professional and respectful.

Likely to Recommend

Repair Quality

Very professional and kept me informed of the progress of my vehicle. Rebecca was very professional and was easy to work with.

Customer Service

Overall I am very satisfied with the work and professional service.

Returned Clean

Likely to Recommend

Repair Quality

I still have mechanical issues with the car. It’s now at Benz Works Performance.

Customer Service

Likely to Recommend

Repair Quality

Very satisfied with Stan’s collision. They were very professional and helpful from the very beginning all the way to pick up.

Customer Service

My Experience

Caleb kept us informed during the repair process, work was great, well pleased

Likely to Recommend

Repair Quality

On time, very efficient,

Customer Service