Stivers Ford Lincoln Collision Center

4.8 (843reviews)
97%
Mailing/Payments: 1450 E Hickman Road,  Waukee,  IA  50263

In operation 46 years, 20 years at this location.

Ed Stivers Ford Lincoln is a locally owned full service dealership with an I-CAR GOLD collision center with I-CAR PLATINUM technicians and Managers that can meet your needs and expectations. We offer a high quality repair with a lifetime warranty, We work on all makes and models, and have enterprise on site and work with all insurance companies!! We are here for you! We can guide you through the inconvenience of an accident, weather events, and the claims process and get you back on the road! And in those severe cases where you may end up with a total loss keep in mind we have a new/ used car lot potentially get you back on the road quicker! Thanks for giving us the opportunity to work with you!

Services
  • Free Estimates
  • Lifetime Warranty
  • Full Service Mechanical
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 6:00 pm
Tue 7:30 am - 6:00 pm
Wed 7:30 am - 6:00 pm
Thu 7:30 am - 6:00 pm
Fri 7:30 am - 6:00 pm
Sat Closed
* Holiday hours may differ.
I-Car

Reviews (843)

My Experience

They did a great job communicating every step of the way and the work was completed faster than expected. Would highly recommend!

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Returned Clean

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The work was amazing but my car took longer than expected

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Returned Clean

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Repair Quality

Paint looks great, and the hi-beam has been set to a better location (don’t know if it’s coincidental) but thanks nonetheless

Customer Service

I was about to take a half hour walk to the rental place, and the receptionist urged me to stay while she made a call for them to bring a car, Thank you!

My Experience

Great communication and loved the loaner car!

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Repair Quality

Everything looks and works great!

Customer Service

Returned Clean

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Customer Service

They went above and beyond! So kind and understanding!

Returned Clean

My Experience

I appreciated Anthony emailing me multiple time with updates about the progress. That was nice and I would recommend that continue. Overall, pleased with the work and service.

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Only reason I am giving a rating less than 10 is because there was a layer of dust on the inside of the car when I picked it up. It was as is the car windows were open the whole time it was in the shop. Not a big deal but I noticed the dust immediately and figured I would share so they can avoid or wipe down in the future.

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Returned Clean

My Experience

Gee dang it il tell you what, Renee's hair is amazing and Wes is so cute I wish he would wear a bear head once for me to really get a perspective of what he would look like as a furry.. That Anthony guy is a really awesome dude. If I was a chick, I'd do him. No lie.

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Amazing communication and quality

Repair Quality

Amazing communication and quality

Customer Service

Amazing communication and quality

Returned Clean

My Experience

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Outstanding customer service and support! Renee did a great job! As did the shop workers! Overall great experience!

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Returned Clean

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Repairs are great. They even vacuumed out my car!

My Experience

Repairs look perfect and I really appreciate the cleaning of the whole outside and inside. It felt good to get my truck back and have it back to normal. Thanks to the whole crew.

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High quality work and customer experience. 9 because I had to take it back per they forgot to replace the turning bulb.

My Experience

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Returned Clean

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They were very kind and kept me up to date with the repair process.

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Repair Quality

Great job

Customer Service

Great people

Returned Clean