Stumpf Ford

3.8 (43reviews)
85%
3030 W College Ave,  Appleton,  WI  54914

In operation 105 years.

From the moment you walk through our doors, you'll see exactly why Wisconsin drivers say, "I love my Les Stumpf Ford!" At our Appleton Ford Dealership, we've proudly served the Fox Valley for more than 100 years, and we're honored to be in our fourth generation of family leadership. That kind of longevity comes from trust, strong relationships, and a commitment to doing right by our customers -- generation after generation. Family-owned and locally operated in Appleton, Les Stumpf Ford has built lasting relationships with drivers throughout the Fox Valley and surrounding communities, including Neenah, Menasha, Greenville and beyond. Community, family and reliability are at the heart of everything we do. As a trusted Ford dealership in Appleton, we're proud to support local events, schools, and organizations while providing a friendly, no-pressure experience for every customer who walks through our doors.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:00 pm
Tue 7:30 am - 5:00 pm
Wed 7:30 am - 5:00 pm
Thu 7:30 am - 5:00 pm
Fri 7:30 am - 5:00 pm
Sat Closed
* Holiday hours may differ.

Reviews (43)

Likely to Recommend

I have been a fan of stumpf Ford. And after this I need to go somewhere else.

Repair Quality

Go to pick up the truck and the box is not centered. I talk to the body tech and he told me now days with Ford you get what you get. They are made that way. I asked the shop manager to fix it she said she just started in that position and doesn't know much about fixing it. And then told me they will take care of it. So I go back two days later and she tells me it can't be done,that there is no room for adjustment on those boxes. And gave me a phone number for the corporate office without me asking.thats strange no I am not happy and I purchased the vehicle there. Today I have some friends the have body shops I am going to talk to them.

Customer Service

Went to my sales person that sold me the truck. And he acted like he was to busy but would pass on my problem.

Likely to Recommend

Repair Quality

Customer Service

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Repair Quality

Everything was great. Vivian made the experience that much better!! She communicated every step with me.

Customer Service

Again Vivian was great to work with and made the experience a good one.

My Experience

Likely to Recommend

Repair Quality

Customer Service

Vivian was very helpful and kept me well informed. Great customer service.

My Experience

My repairs are not complete. Even though I was told it was done. My window is still not working properly. Other than that it was good.

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Repair Quality

Customer Service

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Repair Quality

The people that I worked with were awesome kept me informed and updated. Waiting for parts was my only complaint

Customer Service

The girl I dealt with was great in a not great situation

Likely to Recommend

Repair Quality

Slow on delivery truck was in shop for a month

Customer Service

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Repair Quality

Customer Service

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Repair Quality

The auto body staff was so nice and respectful. They updated me on my truck I would highly recommend them to everyone.

Customer Service

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Repair Quality

Rick was awesome!

Customer Service

Again Rick was helpful, informative, and kept me up to date. And best of all - he exclusively dealt with the cheap insurance adjuster!

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Repair Quality

Customer Service

Likely to Recommend

Repair Quality

things needed to be communicated a little bit better

Customer Service

explained more to tell what extras were repaired when I picked up vehicle

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Repair Quality

Customer Service

My Experience

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Repair Quality

Satisfied

Customer Service

My Experience

Likely to Recommend

Repair Quality

The work that was done was done well, so I am happy with that.

Customer Service

We had to call them many times to see if our car was done and/or when it was going to be done. They told us to drop it off the night before. We call them two days after and they didn't tell us that they couldn't get to our car until the following tuesday. I am sorry but they should've call us asap about that and offered us a loaner car or something. they did say we could come and get the car but again we call a few times to know the status of our car.

My Experience

Likely to Recommend

Repair Quality

Customer Service

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Customer Service