Suburban Collision of Troy
In operation 77 years.
- American Express
- Discover Card
- MasterCard
- Visa
- Debit Card
- English
| Sun | Closed |
| Mon | 7:00 am - 5:00 pm |
| Tue | 7:00 am - 5:00 pm |
| Wed | 7:00 am - 5:00 pm |
| Thu | 7:00 am - 5:00 pm |
| Fri | 7:00 am - 5:00 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Everyone did a great job. Communication and timely completion of the work
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Looks great! Back to being new!!
Customer Service - 5.0/5.0 -
Thanks for all the clear updates and support
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
I already have
Repair Quality - 5.0/5.0 -
Great company to work with from start to finish. Professional experienced people
Customer Service - 5.0/5.0 -
See previous post
Returned Clean
Likely to Recommend - 4.5/5.0 -
Cost was pricey
Repair Quality - 4.5/5.0 -
Derek was superb! Friendly, helpful, and knowledgeable. The quality of the workmanship on the repair was excellent.
Customer Service - 4.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.0/5.0
Repair Quality - 4.0/5.0
Customer Service - 4.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.0/5.0
Repair Quality - 3.5/5.0 -
Door doesn't shut the same way it did, some noise, trim strip that was damaged still not replaced
Customer Service - 4.5/5.0
Returned Clean
Likely to Recommend - 4.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Excellent job!! As usual
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 3.5/5.0
Repair Quality - 4.0/5.0 -
The chrome bar on the front passenger window is slightly misaligned. Vehicle also slightly pulls to the right when accelerating after a complete stop.
Customer Service - 5.0/5.0 -
Great communication from repair personnel
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Derek did a great job letting me know what was going on with the car The car was very clean inside and out. It took a ling time to get my car back but I realize that waiting for parts slows things down and Derek told me that one part came in and he had to send it back because the part wasn’t a good one. Thank you!
Customer Service - 5.0/5.0 -
The staff was very friendly and kind. They did an excellent job!
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
I had an absolutely outstanding experience with this collision shop! From start to finish, the service was top-tier, and I couldn’t be more satisfied with the results. A very special thank you to Nick, who handled my claim. He was truly exceptional—professional, attentive, and went far above and beyond what I ever expected. He kept me informed throughout the entire process and made everything smooth and stress-free. What meant the most to me was his kindness and willingness to go the extra mile. I wasn’t able to leave work to pick up my vehicle, and Nick made sure it was delivered to me. That level of care and consideration is rare and deeply appreciated. I am beyond grateful for everything he did for me. If you’re looking for a collision shop that genuinely cares about their customers and provides excellent service, I highly recommend them. Thank you again, Nick—you are truly amazing!
Customer Service - 5.0/5.0 -
I had an absolutely outstanding experience with this collision shop! From start to finish, the service was top-tier, and I couldn’t be more satisfied with the results. A very special thank you to Nick, who handled my claim. He was truly exceptional—professional, attentive, and went far above and beyond what I ever expected. He kept me informed throughout the entire process and made everything smooth and stress-free. What meant the most to me was his kindness and willingness to go the extra mile. I wasn’t able to leave work to pick up my vehicle, and Nick made sure it was delivered to me. That level of care and consideration is rare and deeply appreciated. I am beyond grateful for everything he did for me. If you’re looking for a collision shop that genuinely cares about their customers and provides excellent service, I highly recommend them. Thank you again, Nick—you are truly amazing!
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Communicated everything the whole process of fixing my car
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Thank you so much 😊
Customer Service - 5.0/5.0 -
Thank you so much 😊
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Great communication and follow up
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Matthew Vervinck did an excellent job keeping me updated