Suburban Collision of Troy
In operation 77 years.
- American Express
- Discover Card
- MasterCard
- Visa
- Debit Card
- English
| Sun | Closed |
| Mon | 7:00 am - 5:00 pm |
| Tue | 7:00 am - 5:00 pm |
| Wed | 7:00 am - 5:00 pm |
| Thu | 7:00 am - 5:00 pm |
| Fri | 7:00 am - 5:00 pm |
| Sat | Closed |
My Experience - 0.0/5.0 -
Poor communication - poor follow up — didn’t follow through with parts sourcing. Why is it the insurance company can source a part but your shop can’t?
My Experience - 5.0/5.0 -
Very happy with the Quality job you did on my car. It looks like a brand new one. The paint was especially beautiful, thank you.
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Good job, and I appreciate your top-to-bottom cleaning of the car, including the carpet!
My Experience - 5.0/5.0 -
Awesome job. Very happy with end results the car looks new. The job delivered with perfection. Thanks for cleaning the inside of the car too all looked clean shiney and smelled good. I was so happy to get back into my car which they finished few days before projected delivery time. I know you guys are busy, but I would have appreciated better communication and regular updates of whats going on. Thanks again
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 0.0/5.0 -
Toyota 4 Runner still had defect after was taken away from this center. Unwill and neded more money to complete total repair. Thanks!
Likely to Recommend - 5.0/5.0 -
I’m very happy with the work so far.
Repair Quality - 5.0/5.0 -
I’ve only had the car back for a few days, but I am very impressed with the repairs and I would recommend Suburban Collision to family and friends because of their excellent work.
Customer Service - 4.5/5.0 -
The insurance company was reporting the progress of the work to me. I only made contact on the day before it was ready for pickup.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Excellent work. Many thanks to both Mr. Bruce Domke and Mr. Terry Hinman.
Customer Service - 5.0/5.0 -
I was very happy to receive the car on time which was crucial considering our planned trip to Ohio.
Likely to Recommend - 2.5/5.0
Repair Quality - 2.5/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Good service and great job
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The usual excellent repair service!
Customer Service - 5.0/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
They finished my Jeep as scheduled and I'm satisfied with the work on my vehicle.