Subway Auto Body

4.9 (715reviews)

98%

(717) 243-9978

1231 Ritner Hwy, Carlisle, PA 17013

98%

See Photos

1231 Ritner Hwy
Carlisle, PA 17013

Get Directions Website Email

About Subway Auto Body

See Photos

1231 Ritner Hwy
Carlisle, PA 17013

Get Directions Website Email

In operation 57 years.

Services

Free Estimates
Insurance Company Assistance
Lifetime Warranty
Towing
Automotive Glass Replacement
Paintless Dent Repair

Payment Types

MasterCard
Visa
Cash
Check
Debit Card

Languages

English

Hours

Sun	Closed
Mon	8:00 am - 5:00 pm
Tue	8:00 am - 5:00 pm
Wed	8:00 am - 5:00 pm
Thu	8:00 am - 5:00 pm
Fri	8:00 am - 5:00 pm
Sat	Closed

* Holiday hours may differ.

Call

Website

Reviews (715)

Sort By:
Newest
Rating

713 Customers Rated

5 Stars

88.7% Complete

(634)
4 Stars

8.7% Complete

(62)
3 Stars

1.4% Complete

(10)
2 Stars

0.3% Complete

(2)
1 Star

0.4% Complete

(3)
< 1 Star

0.3% Complete

(2)

Customers say

Overall Customer Satisfaction

Customers consistently praise the shop for delivering high-quality repair work, with many noting their vehicles looked brand new or even better than expected upon pickup. The team is frequently described as professional, courteous, friendly, and knowledgeable, going above and beyond to ensure customer satisfaction. Several customers highlighted the seamless coordination with insurance companies as a major convenience. While most timeliness feedback is positive - with many repairs completed ahead of schedule - a few customers noted delays, often attributed to part availability or external factors beyond the shop's control. Some customers mentioned they had to initiate calls for progress updates, suggesting proactive communication could be enhanced, as noted directly by customers. Overall, the shop enjoys strong loyalty and repeat business, with customers enthusiastically recommending it to friends and family.

Select to learn more

Service Quality
Timeliness

"The folks gave professional help and excellent work as promised. They are highly recommended."

"Communications and quality of service is consistently excellent. Subway Auto Body is my preferred auto body shop, ..." Read more

"Superb workmanship!"

"They did a great job fixing my repairs. They were very efficient and great customer service."

"They exceeded my expectations. My car, though older, looked almost new."

"... in taking care of my problem. They set a date and told me when it would be done and it was done on time and looked great. Thank you to everyone at Subway." Read more

"Actually, job completed a day early! Thank you!"

"It was estimated 4 days but it took 7 business days but it was honestly fine and not a big deal. I had ..." Read more

"They said it'll be fixed in 3 days and it was fixed in 3 days everything went flawlessly"

"Found additional damage and had a few extra days.,Ready when promised."

Service Quality
Timeliness

Service Quality
Timeliness

"The folks gave professional help and excellent work as promised. They are highly recommended."

"Communications and quality of service is consistently excellent. Subway Auto Body is my preferred auto body shop, ..." Read more

"Superb workmanship!"

"They did a great job fixing my repairs. They were very efficient and great customer service."

"They exceeded my expectations. My car, though older, looked almost new."

"... in taking care of my problem. They set a date and told me when it would be done and it was done on time and looked great. Thank you to everyone at Subway." Read more

"Actually, job completed a day early! Thank you!"

"It was estimated 4 days but it took 7 business days but it was honestly fine and not a big deal. I had ..." Read more

"They said it'll be fixed in 3 days and it was fixed in 3 days everything went flawlessly"

"Found additional damage and had a few extra days.,Ready when promised."

Eric (Honda owner) reviewed 8/3/26

I'm very happy with the work. My car looks perfect!

Anonymous (RAM owner) reviewed 7/31/26

Very professional and quality work

excellent

Adriel (BMW owner) reviewed 7/30/26

Carolina (Honda owner) reviewed 7/30/26

You guys did a great job and it was done in a timely manner! I’d definitely would recommend you to anybody looking for body work. Thank you!!

Mason (Jeep owner) reviewed 7/27/26

Got it recommended by family would do the same

Got me in very fast, and very nice people. Went smoothly and car came out great!!

Very nice and easy going

Stacy (Mitsubishi owner) reviewed 7/22/26

Eden (Audi owner) reviewed 7/19/26

Everything went smoothly and there was good communication.

everyone was nice and ready to help

Gerald (GMC owner) reviewed 7/16/26

Thanks to Subway Auto Body team for excellent and timely repair of my 2018 GMC Terrain. Thanks also for being a patriotic, trustworthy and dependable "Veteran Owned Business" !!! Gerald S. Martin, SSgt, USAF (1967 - 1971)

Isaac (Hyundai owner) reviewed 7/16/26

I would highly recommend

They did a great job fixing my repairs. They were very efficient and great customer service.

They were very good with communication and friendly.

Jacqueline (Volkswagen owner) reviewed 7/13/26

Anita (Dodge owner) reviewed 7/6/26

Thomas (Ford owner) reviewed 7/6/26

Great job

F (Hyundai owner) reviewed 7/2/26

They are the best body shop in Cumberland County. The staff greets you with a smile and are wonderful to work with.😊

Amber (Dodge owner) reviewed 7/1/26

Matthew (Volkswagen owner) reviewed 7/1/26

Richard (GMC owner) reviewed 6/29/26

Everyone at Subway Auto Body did an excellent job on my GMC Terrain. Thank you so much for the great job

Everyone was great.

Bonnie (Ford owner) reviewed 6/26/26

Paul (Toyota owner) reviewed 6/25/26

Work performed well as usual. Other than a day delay on pickup everything went very smoothly.

We were kept well informed

John (Kia owner) reviewed 6/24/26

Nina (Toyota owner) reviewed 6/23/26

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Once you choose to have your vehicle repaired you should always get an auto body repair estimate for all repair procedures, parts and materials as well as warranty information.

Subway Auto Body

About Subway Auto Body

Reviews (715)

713 Customers Rated

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0 -

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 4.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0 -

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0