Faulkner Collision Center of Carlisle
In operation 24 years.
What you can expect from Faulkner Collision Center are highly trained certified I-Car Gold technicians, superior customer service and a pleasant repair experience from the moment you walk in the door to the time that your vehicle is ready. Our goal is to exceed our customer’s expectations! We strive to be committed to high standards of workmanship and customer satisfaction. This commitment makes our body shop facilities a preferred place to have your vehicle repaired. We are a direct repair facility for most of the insurance companies. That means that we take the hassle out of having your vehicle repaired by giving you preferred service. We handle all the tedious paperwork and repairs to get you back on the road quickly, easily and with only one estimate. Our facility will work with every insurance company and/or personally paying customer to make the process as easy and worry free as possible. Faulkner Collision Centers also can repair all vehicle makes and models.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Towing
- Automotive Glass Replacement
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Cash
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:00 pm |
| Tue | 7:30 am - 5:00 pm |
| Wed | 7:30 am - 5:00 pm |
| Thu | 7:30 am - 5:00 pm |
| Fri | 7:30 am - 5:00 pm |
| Sat | Closed |
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 3.5/5.0 -
They did. I e work for the repair I just question the number of parts claimed.
Repair Quality - 4.0/5.0 -
They did a nice job for the obvious work or items that were replaced. The paint work matched well and the work was done in a reasonable time. After reviewing all the paper work and the repair area, I now question whether they replaced all of the parts of the grill that they indicated were replaced. If it is possible, I suggest asking for proof of that they actually installed all of the parts that were charged for the repair.
Customer Service - 4.0/5.0 -
They were nice and accommodating. Again I question whether they actually completed all of the work they said they performed.
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
My Experience - 5.0/5.0 -
The repair looked great and I was pleased and surprised that the inside of the truck was so much cleaner than when I dropped it off.
My Experience - 5.0/5.0 -
Everyone was so kind and professional. Helped when I was confused.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great service - car looked great
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Brandy was very helpful in keeping me updated on my car repairs!!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Plus my advisor was great. He explained things in a language and non automotive person understood. Plus the paint job is a perfect match!!! They washed my entire car! Cleaned all the windows detailed the door jams. Cleaned the floor mats. Cleaned the wheels. I was amazed when I got to see my finished car. Everything that was the reason I brought my car was fixed perfectly
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The entire car was detailed even though the repairs where the back bumper area
Customer Service - 5.0/5.0 -
My advisor gave me daily text updates and occasionally a phone call.
My Experience - 0.0/5.0 -
My child lock is in upside down so I can not unlock my child lock so my children cannot get out of my car after having a part of my door replaced.
My Experience - 5.0/5.0 -
Did a great job and kept us updated. Thank you
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
I think that the service and repairs that Faulkner provided were absolutely outstanding! I would highly recommend Faulkner to anyone in need of vehicle repair. Special thanks to Brandy our estimator, she is terrific. She kept us informed on every step in the repair process.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0
My Experience - 5.0/5.0 -
Brandy and Christen were both great to work with. I especially appreciate the professional service and timely resolution of the repairs.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Faulkner collision did an amazing job repairing my car! Made sure it came back looking brand new. They made sure to communicate, keep me updated, and reach out with any needed information. Eric was so kind and helpful. I would recommend Faulkner collision carlisle to anyone!
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
The customer experience was pleasant and the workmanship on the van was exceptional. Thank you for the diligent and quick turnaround on resolving the damages.