Faulkner Collision Center of Carlisle

4.7 (2,717reviews)
95%
2 Roadway Drive,  Carlisle,  PA  17015

In operation 24 years.

What you can expect from Faulkner Collision Center are highly trained certified I-Car Gold technicians, superior customer service and a pleasant repair experience from the moment you walk in the door to the time that your vehicle is ready. Our goal is to exceed our customer’s expectations! We strive to be committed to high standards of workmanship and customer satisfaction. This commitment makes our body shop facilities a preferred place to have your vehicle repaired. We are a direct repair facility for most of the insurance companies. That means that we take the hassle out of having your vehicle repaired by giving you preferred service. We handle all the tedious paperwork and repairs to get you back on the road quickly, easily and with only one estimate. Our facility will work with every insurance company and/or personally paying customer to make the process as easy and worry free as possible. Faulkner Collision Centers also can repair all vehicle makes and models.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Paintless Dent Repair
  • On-Site Car Rental
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:00 pm
Tue 7:30 am - 5:00 pm
Wed 7:30 am - 5:00 pm
Thu 7:30 am - 5:00 pm
Fri 7:30 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
Chrysler
Dodge
Fiat
Hyundai
I-Car
Jeep
Kia
Ram
Subaru

Reviews (2,717)

My Experience

My Experience

Brandy was very helpful in keeping me updated on my car repairs!!

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My Experience

Everyone was so kind and professional. Helped when I was confused.

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Returned Clean

My Experience

Plus my advisor was great. He explained things in a language and non automotive person understood. Plus the paint job is a perfect match!!! They washed my entire car! Cleaned all the windows detailed the door jams. Cleaned the floor mats. Cleaned the wheels. I was amazed when I got to see my finished car. Everything that was the reason I brought my car was fixed perfectly

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Repair Quality

The entire car was detailed even though the repairs where the back bumper area

Customer Service

My advisor gave me daily text updates and occasionally a phone call.

My Experience

My child lock is in upside down so I can not unlock my child lock so my children cannot get out of my car after having a part of my door replaced.

My Experience

Did a great job and kept us updated. Thank you

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My Experience

I think that the service and repairs that Faulkner provided were absolutely outstanding! I would highly recommend Faulkner to anyone in need of vehicle repair. Special thanks to Brandy our estimator, she is terrific. She kept us informed on every step in the repair process.

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My Experience

Brandy and Christen were both great to work with. I especially appreciate the professional service and timely resolution of the repairs.

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My Experience

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Faulkner collision did an amazing job repairing my car! Made sure it came back looking brand new. They made sure to communicate, keep me updated, and reach out with any needed information. Eric was so kind and helpful. I would recommend Faulkner collision carlisle to anyone!

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My Experience

The customer experience was pleasant and the workmanship on the van was exceptional. Thank you for the diligent and quick turnaround on resolving the damages.

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Returned Clean

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Everyone I dealt with held a very professional attitude.

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New parts fit exactly like factory, color match was dead on

Customer Service

My Experience

Great communication through out the process. Quality of work done, paint, excellent.

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Excellent work

Repair Quality

Thank you for the progress texts

Customer Service

My work was warranty covered, but complicated due to the expiration date

Returned Clean

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My Experience

The communication was great. The time in the repair shop was longer than expected which created a hardship with our transportation. I have not seen the car as of yet.

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