Subway Auto Body

4.9 (730reviews)
98%
1231 Ritner Hwy,  Carlisle,  PA  17013

In operation 57 years.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Paintless Dent Repair
Payment Types
  • MasterCard
  • Visa
  • Cash
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.

Reviews (730)

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They did a great job with my car! It looks brand new! Very pleasant staff and the work was completed in the amount of time they said it would!

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I did not like the junk in my trunk, the tire and the wheel.

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Friendly staff. Great job

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Same as previous question

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It drives great since having it back!

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Very pleased and would definitely come back again. Will recommend Subway for sure.

Repair Quality

The Subway team did a very nice job with the repair work and the color match.

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Already have

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Very good work

Customer Service

Nice people and knowledgeable.

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Could have smiled and been friendlier.

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The work was done nicely and was completed within the time frame--except for one part that didn't arrive in time (which will be installed when received).

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Everyone was kind and very helpful in explaining the process. Their customer service was excellent and they did a fantastic job in fixing my mother’s vehicle.

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Everyone I spoke with was polite and friendly. My reason for the lower scoring is I received conflicting info a few times. The biggest example is a I received a call that they hoped to start repairs the following week, and when I didn’t hear anything for two weeks, I stopped in. That day I was told parts were being ordered the next week. I appreciate that the intent was to make necessary repairs so I could drive the vehicle until full repairs were made, and that meant trying to find gaps of time. It just seemed like every time I received an update it was not inline with the last update.

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Expensive…

Repair Quality

I thought the repair cost was exhorbitant! $1900 for a small dent about 2 by 3 inches and replace a wheel cover.

Customer Service

Lisa was courteous and responsive.