Sugar Hill Autobody
In operation 29 years.
Sugar Hill Auto Body is a family owned collision repair business serving Fairfield County CT since 1997. We are a "customer first" operation where quality and communication are our primary goals. We work with all insurance companies claims departments with the goal of making the repair process as painless as possible. From towing your vehicle, to getting you in a rental, to returning your car back detailed and in "better than pre-accident condition" we truly strive to over deliver. We are conveniently located in Newtown CT and service the towns of Newtown, Bethel, Brookfield, Redding, Easton, Southbury, Monroe, Weston and Ridgefield among others.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- On-Site Car Rental
- MasterCard
- Visa
- Cash
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 4:30 pm |
| Tue | 8:00 am - 4:30 pm |
| Wed | 8:00 am - 4:30 pm |
| Thu | 8:00 am - 4:30 pm |
| Fri | 8:00 am - 4:30 pm |
| Sat | Closed |
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Did a very good job on the car repair, kept me informed of progress and when possible worked with me to get the best parts for the situation. I highly recommend Sugar Hill.
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
Patrick was incredibly helpful throughout the entire process. I would have no problem, at all, recommending Sugar Hill to family and friends.
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Awsome experience w staff. Efficient, and professional, excellent work.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Precise, efficient and professional. Great job. Would def. Recomnend.
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Fantastic shop, they were fast and very helpful and accommodating. Some of the best customer service I have ever received from an Auto body shop. Could not recommend more!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0
Likely to Recommend - 5.0/5.0 -
Great Customer Service
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
To say that I am satisfied is an understatement! From start to finish the team was kind, forthcoming with information, and showed incredible attention to detail and costumer service. Every time I walked in I was greeted by name and with a smile. Patrick made sure I was set with a rental car and helped me understand every step of the process. I’ve already recommended this shop to others and will continue to do so! Excellent experience.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The repair job was great, it was done sooner than estimated and customer service was excellent!
Customer Service - 5.0/5.0 -
Patrick went above and beyond to meet our needs.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Everyone there was very professional, work was done in a timely manner. Very neat & clean after work was completed. Highly recommend this auto body shop.
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
We like your place. The cost is reasonable, the work is good and the people are super nice!
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
I’m new to SugarHill..but would recommend
Repair Quality - 5.0/5.0 -
Prompt, professional, great communication and very nice repair to my car
Customer Service - 5.0/5.0 -
Always stayed in touch regarding the repair, great customer service arranging rental
My Experience - 5.0/5.0 -
All the arrangements were easily made. Communication from staff was excellent. My car looked great thanks to the mechanics who worked on it and it was ready 4 days earlier than predicted. I am very satisfied.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Everyone was so courteous, considerate of my wishes, and efficient. The workmanship was speedy and thorough. It was a very positive experience from start to finish.
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Excellent, professional care all around. The gentlemen were very nice and when you have good customer service, it makes all the difference in the world.
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Wonderful customer service through the entire process! No matter how many questions I had they were patient and helped. I am so thankful we chose to go with Sugar Hill Autobody! Our truck looks great!
Likely to Recommend - 5.0/5.0 -
Already have recommended to many friends!
Repair Quality - 5.0/5.0 -
Sugar Hill did an amazing job with our vehicle!
Customer Service - 5.0/5.0 -
Professional and let us know what was going on every step of the way! Always willing to answer my questions!
My Experience - 5.0/5.0 -
The truck looks amazing. Better than I could’ve imagined! Black is never an easy color to deal with.. I am still in shock! Thank you a million times and more! You’ve made a really difficult time into a wonderfully easy experience! Thank you!