Summit Collision Pros.

4.8 (184reviews)
98%
1531 Vernon Odom Blvd,  Akron,  OH  44320
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Shop AssistantSparkles

In operation 9 years.

We are a full-service collision repair center that repairs all makes and models from major to minor collisions. -Capable Of Repairing All Makes/@ Models/Calibrations/Mechanical. We work with every insurance company on the Planet! We offer a beautiful waiting/reception area with refreshments/comfortable seating and television, offer an inhouse Enterprise Car Rental To make it easy for our mutual customers to pick up and drop off. Our staff is ready to accommodate! I-Car Gold Professionally trained technicians that have been through rigorous training/welding classes. With 2 Downdraft Paint Booths/@ 2 Prep Walls We Can Accommodate Big Truck/Heavy Equipment as well. And we are Akron/Canton's Premier Certified Toyota Repair Facility, 4 Estimators and an Office Manager along with a full time dedicated parts professional.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
  • On-Site Car Rental
Payment Types
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:30 am - 6:00 pm
Tue 8:30 am - 6:00 pm
Wed 8:30 am - 6:00 pm
Thu 8:30 am - 6:00 pm
Fri 8:30 am - 6:00 pm
Sat Closed
* Holiday hours may differ.
I-Car
Scion
Toyota

Reviews (184)

Customers say
Overall Customer Satisfaction
Customers consistently praise the shop for outstanding repair quality, with many noting their vehicles looked better than before the damage or even like new. The team receives high marks for professionalism, friendliness, and going above and beyond expectations, such as cleaning and detailing vehicle interiors as a pleasant surprise. Communication throughout the repair process is frequently highlighted as excellent, with customers appreciating regular text, email, and phone updates. Many repairs were completed ahead of schedule, which customers found impressive. A few customers noted areas for improvement directly from their comments, including more accurate online tracking, clearer post-repair care instructions, and occasional delays in completion timelines. Overall, the vast majority of customers express strong satisfaction and enthusiastically recommend the shop to friends and family.
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"... garage itself was amazing. From start to finish the professionalism and friendliness was outstanding." Read more
"I was extemely satisfied with the work done. My vehicle looks brand new! A big thank you for cleaning the interior as well. Such a surprise; you're the best! Thank ..." Read more
"... look better than it did before my accident happened. All body lines perfect paint perfect not a single issue." Read more
"Outstanding workmanship and extreme professionalism in customer relations."
"The staff went above and beyond what I expected for my repair. I was pleased to find my interior cleaned as well ..." Read more
"Finished WAY before it was promised !!"
"Our car looks great and it was done earlier than expected! Excellent customer service!"
"... every step of the way and couldnt have done better. My car finished up almost 2 weeks early" Read more
"But the work was amazing and they made sure they didn't rush the paint job!"
"The time estimate should have been more accurate. The repair work was outstanding!"
"Outstanding. Excellent. Clear and comprehensive communications and always asked if there were any questions or concerns on my end."
"Communicated on a regular basis. Very personable. I had time issueschanges on when I could drop off ..." Read more
"Amazing experience with Summit Collision. Everyone was communicative, service was prompt, and the process was simple. Would recommend a million ..." Read more
"I appreciated the text updates, the repairs look great and my car was clean when I picked it up. Friendly ..." Read more
"Great job! Truck looks beautiful, terrific communication throughout."

Likely to Recommend

Highly recommend!

Repair Quality

Summit collision did an amazing job! In a timely fashion!

Customer Service

Costumer service was excellent. Very responsive!

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Jack and his team are always amazing!

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Wonderful work! You can't even tell there was ever damage! Kept me updated during the whole process and did an awesome job! Highly recommend!

Likely to Recommend

Already have.

Repair Quality

Fantastic! The work completed from start to finish. 10 stars!!!

Customer Service

Could not have been treated better!

Likely to Recommend

Repair Quality

It took 2 times of refusing to pick up my vehicle as it was not repaired correctly. On the third notice that my vehicle was ready the boss inspected it before I picked it up. Upon that inspection the vehicle was done mostly correct. There is still a small dent in the right fender trim that was not there before but was "repaired ". Im not happy that I can still see the indentation, even though it is small, it was not there before.

Customer Service

Donavan is very nice and did what he could to be accommodating

Returned Clean

Likely to Recommend

Repair Quality

Donavan and others were great. They were professional while always smiling. We will recommend them to anyone.

Customer Service

Returned Clean

My Experience

We were quite surprised that our car was fixed ahead of schedule. Service was great and the car looks great!

Likely to Recommend

Repair Quality

our car looks like new!

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Did an exceptional job

Customer Service

Did an exceptional job

My Experience

Summer collision thank you for the work that you’ve done on my car. I can’t believe how fast I got it back. They did an excellent job. I like to say thank you to the staff of Summit collision and Donovan for taking care of me. Great job and I recommend you to everybody👍🏽😄

Likely to Recommend

Repair Quality

Customer Service

My Experience

Summit is great at communication, quality work, and friendly staff.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Courtney worked with us to make sure the needed repairs were completed and that the cost of the repairs didn’t result in the car being totaled.

Likely to Recommend

We have used Collision Pros several times and have been happy with each experience. We recommend them to everyone.

Repair Quality

Repairs were thoroughly explained. Pickup and drop off were simple processes and I was kept up to date on everything that was being done.

Customer Service

Repairs were thoroughly explained. Pickup and drop off were simple processes and I was kept up to date on everything that was being done.

Returned Clean

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Thank you SO much for the quick response. I really appreciate it and everything looks brand new again. Would recommend you to everyone!! Thanks again 👍😊

My Experience

They got the insurance adjuster and paperwork for me. Faster than I could have gotten it. As the job progressed the communication was exceptional to keep me informed as to the progress. The staff was friendly, professional and very very helpful.

Likely to Recommend

Repair Quality

Everyone was professional and friendly and took care of my situation. Totally satisfied.

Customer Service

Returned Clean

My Experience

All good!

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

It has been a pleasure dealing with Summit Collision Pros from the initial appointment, through out the time you had our truck, to our picking it up. The progress updates were appreciated and communication with Courtney was excellent. Thanks for taking such good care of our baby and us :)

My Experience

The repairs were completed earlier than estimated. Donovan and the office woman were very helpful and professional.