Summit Collision Pros.

4.8 (168reviews)
98%
1531 Vernon Odom Blvd,  Akron,  OH  44320
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Shop AssistantSparkles

In operation 9 years.

We are a full-service collision repair center that repairs all makes and models from major to minor collisions. -Capable Of Repairing All Makes/@ Models/Calibrations/Mechanical. We work with every insurance company on the Planet! We offer a beautiful waiting/reception area with refreshments/comfortable seating and television, offer an inhouse Enterprise Car Rental To make it easy for our mutual customers to pick up and drop off. Our staff is ready to accommodate! I-Car Gold Professionally trained technicians that have been through rigorous training/welding classes. With 2 Downdraft Paint Booths/@ 2 Prep Walls We Can Accommodate Big Truck/Heavy Equipment as well. And we are Akron/Canton's Premier Certified Toyota Repair Facility, 4 Estimators and an Office Manager along with a full time dedicated parts professional.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
  • On-Site Car Rental
Payment Types
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:30 am - 6:00 pm
Tue 8:30 am - 6:00 pm
Wed 8:30 am - 6:00 pm
Thu 8:30 am - 6:00 pm
Fri 8:30 am - 6:00 pm
Sat Closed
* Holiday hours may differ.
I-Car
Scion
Toyota
Call
Email

Reviews (168)

Customers say
Overall Customer Satisfaction
Customers consistently praise the shop for exceptional service quality, with many noting repairs that left vehicles looking better than new. The team receives high marks for professionalism, friendliness, and going above and beyond expectations. Text and email update systems are widely appreciated for keeping customers informed throughout the repair process. Timeliness is a strong point, with numerous customers reporting early completions. The complimentary interior and exterior detailing upon vehicle return is frequently highlighted as a delightful surprise. A few customers noted areas for improvement, including more accurate online tracking, clearer post-repair care instructions, and more proactive communication when updates were not received. Overall, the vast majority of customers express complete satisfaction and enthusiastically recommend the shop to friends and family.
AI-Generated from reviews written in the last 12 months
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"Rate Summit Collision a 10 - totally satisfied with the service!"
"Absolute excellence on every level - from my initial phone call, to working with my insurance company, to status ..." Read more
"... unusual color of my car, but the job was phenomenal. The service is top-notch, and the employees are courteous and helpful. 100% Satisfaction!." Read more
"Outstanding workmanship and extreme professionalism in customer relations."
"... repair process and made me feel very comfortable. My truck looked like it just came off the showroom floor when I picked it up. I have told everyone to use ..." Read more
"Yes car was ready when they said it would. Work completed in a timely manner. I received text updates during the process so I knew exactly when repair ..." Read more
"Finished WAY before it was promised !!"
"... every step of the way and couldnt have done better. My car finished up almost 2 weeks early" Read more
"... though we were dealing with a damaged vehicle. The work was finished a couple days earlier than the initial estimate, and the car looks brand new! Im so glad we found ..." Read more
"The.car looks great but I t took too long !"
"Outstanding. Excellent. Clear and comprehensive communications and always asked if there were any questions or concerns on my end."
"Everyone was very friendly and helpful. However, I received no communication once I dropped my car off. I had to call and check in. I was then told they ..." Read more
"... summit collision pros was efficient and stress free! Everyone I had contact with was very helpful and informative in updating me on my cars repairs. Also it was very ..." Read more
"Amazing experience with Summit Collision. Everyone was communicative, service was prompt, and the process was simple. Would recommend a million times over."
"Communicated on a regular basis. Very personable. I had time issueschanges on when I could drop off ..." Read more

My Experience

All good!

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

It has been a pleasure dealing with Summit Collision Pros from the initial appointment, through out the time you had our truck, to our picking it up. The progress updates were appreciated and communication with Courtney was excellent. Thanks for taking such good care of our baby and us :)

My Experience

The repairs were completed earlier than estimated. Donovan and the office woman were very helpful and professional.

My Experience

Friendly staff, and easy to deal with. Kept me in the loop and updated their progress daily. I would highly recommend!!

My Experience

They got the insurance adjuster and paperwork for me. Faster than I could have gotten it. As the job progressed the communication was exceptional to keep me informed as to the progress. The staff was friendly, professional and very very helpful.

Likely to Recommend

Already have!

Repair Quality

Great job! Truck looks beautiful, terrific communication throughout.

Customer Service

Great job

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

The process was smoother than expected. The work looks great. Thank you for going above and beyond with the painting of my tailgate (not part of the damaged area). It really makes my truck look nice. Also I had absolutely no expectation that you all would clean out the inside of my truck. Not only is it a work truck that gets gross, I dropped the truck off immediatly following a family camping trip which had it particularly dirty. It was a really nice surprise, i didnt even recognise it. Thanks for the good work.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Looks great did a great job cleaning up all the e glass inside

My Experience

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

I definitely will recommend Summit Collision.

Repair Quality

Great work. Completed on time.

Customer Service

Donovan was great in assisting us.

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

They did an amazing job on my civic si made the car honestly look better than it did before my accident happened. All body lines perfect paint perfect not a single issue.

Customer Service

Updated me every step of the way and couldn’t have done better. My car finished up almost 2 weeks early

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Scratches noted on passenger side front fender and back door. Repairs on drivers side back quarter panel, light, bumper,and back passenger door are awesome!

My Experience

Quick turnaround and quality work

My Experience

This is my second experience with Summit Collision Pros and I’m just as pleased and satisfied with their work and professionalism as I was the first time. A top notch company.

Likely to Recommend

Repair Quality

Customer Service

Jack is great guy to work with known him for years. Also Donavin and the rest of the team.

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

They are very professional and polite. I was told about the repairs step by step. My car was done within the time frame.

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

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