Sunnyside Chevrolet

4.8 (420reviews)
95%
1100 E Broad St,  Elyria,  OH  44035

In operation 14 years.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.

Reviews (420)

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I am beyond happy that I chose to get my auto repairs at Sunnyside Chevrolet

Customer Service

The best personnel in the industry. They communicated with me regarding my vehicle and the repair process as well as well just did amazing body work repair following an accident. It looks like a brand new car

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My car came back looking absolutely perfect. I love how good I was taken care of.

Customer Service

I kept up to date on everything that was being done. That's something I didn't really expect,but it was so nice to be up to date on everything.

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Very nice customer service

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Great job

Customer Service

Only issue is with call back. They're so busy they don't always have time to return calls when they should.

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Shop yes dealership NO

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David and Keith are very good in collision. WILL NOT purchase a vehicle every again from dealership very rude and not interested in selling you a vehicle

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Job was well done but you could of vacuumed the inside and cleaned it up a bit more

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Prompt and knowledgeable staff

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They did a great job fixing my car

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My Experience

My Experience

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Pleasant experience overall.

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Kept me informed during the entire process

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The main reason for my rating is due to the lack of communication from the body shop. When I originally called to set up a time to bring my daughters car in it took over 3 weeks to get in. We brought it in for a consultation and I was quoted that it would only take 1 week (Monday-Monday) Once the vehicle was in their possession they apparently found additional problems and needed to order the appropriate parts to fix it. When my I called to get a status update the Friday prior to pick up they still advised it would still be ready by Monday and never stated there was a delay due to waiting on parts for the “additional repairs” . However when we called Monday morning to see when her vehicle would be ready so we could arrange pick up they then stated it wouldn’t be ready until possibly the end of the week due to having found additional problems and needing parts. They waited until the day of pick up to advise us of the delay and we wouldn’t have known if WE didn’t call. That’s a problem as most people rely on their vehicles and because of my daughters age she’s to young for a rental, and even if she wasn’t it’s still additional days a person has to pay for a rental car, we weren’t able to make the arrangements for rides because it was last minute. I called Monday 2x and asked for a call back, it took them until Tuesday evening to even return my call. We did the car back on Wednesday afternoon (again after we called to see when it was going to be ready since they had said it would be ready Wednesday). On a positive note, the car looked great both inside and out. My biggest complaint again comes back to communication with clients especially when there’s a problem or possibly of a delay.

Customer Service

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