Sunset Cadillac of Sarasota

4.7 (2,067reviews)
92%
2200 Bee Ridge Rd,  Sarasota,  FL  34239
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Shop AssistantSparkles

Conveniently located next to Sunset Cadillac on Bee Ridge Road in beautiful Sarasota just a few blocks east of US 41 (Tamiami Trail). We are proud to be a member of the Sunset Automotive Group since 1985 We have much to offer our customers, including free shuttle service to or from anywhere within Sarasota city limits, free car wash and interior cleaning. We hope that you never have a need for services with our Collision Center, but if you do please give us the opportunity to discuss your repair options at no cost or obligation. We accept all insurance company estimates, or we can provide you with a free estimate (by appointment) on any make or model vehicle. In addition, we participate in Direct Repair Programs with several major insurance companies. When speaking with the insurance company representative, insist on having your vehicle repaired at Premier Collison of Sarasota. The Collision Center will guarantee the restoration of your vehicle to OEM specifications.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Check
  • Debit Card
Languages
  • Spanish
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
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Reviews (2,067)

My Experience

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Repair Quality

Vehicle was left with overspray all over windshield and hood. Was told Friday before picking up that we would have to wait till Monday which meant we were paying for a rental all weekend. I asked if we could forgo the “detail” and they advised they couldn’t because they needed to remove overspray. Monday morning at 8am we get a call that the vehicle is ready. Needless to say it was not detail and we ended up having to make an extra trip for them to do what they said they would do in the first place

Customer Service

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My Experience

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From the first phone call, Karen made this an easy and efficient process. They took care of everything and took care of me, as well, by communicating constantly. Very satisfied!!

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I already have recommended Sunset Collision and will gladly do so

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Greg and his team were fully transparent, utterly professional, and were careful with my money.

Customer Service

See above

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Repair Quality

Good communications with the team & very happy with the repair

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I will certainly tell people about how happy I was with this whole experience and will definitely use them again, although I hope not too soon… LOL

Repair Quality

Great job done and completed in a couple of days.

Customer Service

Karen does a great job and is very friendly. She facilitated my rental making it so easy. She deserves a raise!!

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My Experience

The repair was done to my complete satisfaction. I appreciated the communication on how things progressed, and I would highly recommend your company to anyone in need of a repair.

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My Experience

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Highly recommended. Yes.

Repair Quality

The folks at the Sunset Cadilac Body Shop were terrific. That knew their stuff, were great in explaining what was happening to me and patiently listened. Yes, they listened. They even went above and beyond to find parts that were initially hard to get in a timely manner. Of course I don't plan on needing a body shop in the future (this was my first time), but if I did, I would nbot hesitate to go to these folks.

Customer Service

Competent, friendly, patient.

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Likely to Recommend

Basically for the reason that they didn't accept responsibility for my car having been driven 57 miles while there - not good practice for a business.

Repair Quality

I had to take the car back to have a few things corrected...nothing major, but minor problems with the attachment of trim pieces and buffing out a couple of places on the paint, etc. There were problems with electrical things not being hooked up also. All were completed satisfactorily. The one thing NOT satisfactorily addressed is the fact that 57 miles were put on my car while it was there for over 2 weeks & the gas tank was EXTREMELY low, proving it was driven 57 miles while there, which was vehemently denied by my advisor. I have photos taken at drop off & again at pick up of the mileage & the gas tank.

Customer Service

Good, except for the denial of 57 miles being put on my car while there for over 2 weeks.

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The service was fine and friendly but the repair took over a month

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